COFA islanders transitioning to Apple Health - When to use the COFA or Navia card

Washington State Health Care Authority sent this bulletin at 07/27/2021 04:18 PM PDT

Having trouble viewing this email? View it as a Web page.

Apple Health and COFA islanders

When a Compact of Free Association (COFA) islander is found eligible for Apple Health (Medicaid), they will receive a letter in the mail with a link to a booklet that shares important information about how to use their new coverage. Paper copies of the Welcome to Washington Apple Health benefits and services booklet may be requested. Their Apple Health plan will also send plan specific information that should be kept for future reference.

Can the COFA card be used for Apple Health?

No, the COFA card or Navia card can only be used to pay outstanding bills generated during the time an individual had COFA Islander Health Care and COFA Islander Dental Care. One benefit of having Apple Health is that there are no co-payments, deductibles, and other out-of-pocket expenses.

For assistance with Apple Health contact:
- Medical Assistance Customer Service Center (MACSC) 1-800-562-3022
- askmagi@hca.wa.gov
For assistance with COFA Islander programs contact:
- cofaquestions@hca.wa.gov
- 1-800-547-3109

More information about Apple Health

If you have received this bulletin but you are not currently subscribed, sign up to receive COFA Islander program and Apple Health (Medicaid) eligibility updates.

Please feel free to share this GovDelivery with others!

About the Health Care Authority (HCA)

The Washington State Health Care Authority (HCA) is committed to whole-person care, integrating physical health and behavioral health services for better results and healthier residents.

HCA purchases health care for more than 2.5 million Washington residents through Apple Health (Medicaid), the Public Employees Benefits Board (PEBB) Program, the School Employees Benefits Board (SEBB) Program, and the COFA Islander Health Care Program. As the largest health care purchaser in the state, we lead the effort to transform health care, helping ensure Washington residents have access to better health and better care at a lower cost.

Please do not reply directly to this message. For more information, visit the HCA website, where you'll also find contact information.

Disclosure notice

All messages we send via GovDelivery are subject to public disclosure, as are the names and email addresses of those who sign up for email notifications.

Nondiscrimination

The Washington State Health Care Authority (HCA) complies with all applicable federal and Washington state civil rights laws and is committed to providing equal access to our services. Visit HCA’s website to view complete nondiscrimination statements.