Coming soon! A crisis counseling program called Washington Listens

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Coming soon! A crisis counseling program called Washington Listens

In response to the COVID-19 pandemic, the state is standing up a Crisis Counseling Program (CCP) called Washington Listens. Washington Listens will provide non-clinical support based support to people experiencing elevated stress due to COVID-19.

Anyone in the state can call Washington Listens. The person in crisis will speak to a counselor and receive support and connection to community resources in their area. The program is anonymous and no identifying information is maintained.

When a caller reaches out to Washington Listens they will select their preferred language and accessibility option. Their call will then be routed to a live person for assistance.

People who staff Washington Listens will receive basic training needed to provide support to individuals during the COVID-19 pandemic.

The following is a list of providers and tribes who will be starting up a team.

  • Crisis Connections
  • Community Integrated Health Services (CIHS)
  • American Indian Community Center (AICC)
  • Swinomish Tribe
  • Colville Tribe
  • Frontier Behavioral Health (FBH)
  • Okanogan Behavioral HealthCare (OBHC)

To learn more