Signature requirements for delivery of prescribed medications during COVID-19

Washington State Health Care Authority sent this bulletin at 04/07/2020 05:05 PM PDT

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Signature requirements for delivery of prescribed medications during COVID-19

Effective 03/31/2020, The Health Care Authority is temporarily removing the requirement to obtain a signature from the Medicaid client or the client’s designee upon receipt of pharmacy products dispensed and delivered directly to a client. In response to the current public health emergency surrounding the outbreak of the Coronavirus disease (COVID-19), along with the Governor of Washington’s emergency proclamations related to COVID-19, Washington Administrative Code 182-530-5000(e)(i) has been updated to allow delivery of pharmacy products without signature from the client or the client’s designee in order to avoid unnecessary contact between the client and the delivery person.

Any state and federal rules related to signature requirements for scheduled drugs remain in effect unless separately waived by the Washington State Department of Health and/or federal Food and Drug Administration.

About the Health Care Authority (HCA)

The Washington State Health Care Authority (HCA) is committed to whole-person care, integrating physical health and behavioral health services for better results and healthier residents.

HCA purchases health care for more than 2.5 million Washington residents through Apple Health (Medicaid), the Public Employees Benefits Board (PEBB) Program, the School Employees Benefits Board (SEBB) Program, and the COFA Islander Health Care Program. As the largest health care purchaser in the state, we lead the effort to transform health care, helping ensure Washington residents have access to better health and better care at a lower cost.

Please do not reply directly to this message. For more information, visit the HCA website, where you'll also find contact information.

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Nondiscrimination

The Washington State Health Care Authority (HCA) complies with all applicable federal and Washington state civil rights laws and is committed to providing equal access to our services. Visit HCA’s website to view complete nondiscrimination statements.