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In a review of all pharmacies that upload prescription data to the PMP Clearinghouse, the PMP found that approximately 25% of pharmacies are not submitting the date a prescription is sold (dispensed). Pharmacies that dispense controlled substances are required to report three specific and distinct dates to PMP (WAC 246-470-030 and WAC 246-470-010):
- The date of dispensing (sold date).
- The prescription issue date (written date).
- The prescription number and fill date (fill date).
It may be necessary for pharmacies to contact their software vendors to ensure their systems' date fields have been updated to allow for the reporting of the required information to the PMP.
Questions regarding this requirement can be addressed by contacting the PMP at 360-236-4869 or prescriptionmonitoring@doh.wa.gov.
Licensees continue to report being victimized by scam callers or emailers claiming to represent the Pharmacy Quality Assurance Commission (commission) or another government agency. Neither the Department of Health (DOH) nor the commission will contact licensees via telephone or email to threaten a credential holder. If you question the validity of the call or email, please contact the commission directly at 360-236-4946.
Techniques used by these individuals include:
- A caller claims a licensee is under investigation by the commission, DOH, the DEA, the FBI, or another government agency. In some cases, the caller also warns of discipline unless the licensee pays a “fine.”
- A caller warns a licensee not to report the call to anyone “or else you will jeopardize the investigation.”
- A caller requests a licensee’s cell phone number.
- A caller gives a fake call-back number.
- A caller spoofs the commission’s phone number. This happens when your caller ID screen falsely shows an incoming call is from the commission.
These calls are scams! In many cases, callers are attempting to extort money or elicit sensitive information – e.g., license numbers, DEA registration numbers, etc. – from licensees.
What can you do to protect yourself? Licensee security is important to the commission. Be aware of these tips:
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