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Due to recent legislation, there are changes coming to the way caregivers will schedule and pay for their home care aide exam.
On September 11, 2023, applicants will no longer register and pay for their exams through the Department of Health credentialing process. All applicants will register and pay for their exams directly with Prometric. After submitting the credentialing application with Department of Health, applicants will be notified by Prometric via email that they can schedule their exam.
English language exam applicants will self-schedule and pay through Prometric’s online portal. For non-English exams with interpreters and for those needing other testing accommodations, applicants will still need the assistance of a Prometric advocate for scheduling.
The Department of Health will be forwarding training resources as they are made available to assist with the new scheduling process. This includes guides and videos for employers and other organizations that pay for student examinations. A voucher system will be in place that will allow for bulk payments for multiple students.
Prometric will be updating their webpage with additional information as the move to direct scheduling gets closer. Please keep an eye on their website for updates.
Please note: Due to system updates required to make these changes to the Prometric system, registration, scheduling and testing will be off-line from September 11 through September 24, 2023.
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