Invitation - Customer Experience Virtual Conference

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Customer Experience Virtual Conference

Attention All Firm Managers. Please share with your staff as appropriate:

Your Washington (formerly Results WA) is holding its first annual customer experience conference! From Oct. 28-30, you can attend up to 12 virtual sessions.

While the conference is designed with Washington State employees in mind, Your Washington is extending the invitation to partners from all sectors, including partners from government, non-profit, and private sectors.

You and your staff are invited to attend the conference at no cost, as we learn, share, and lead with customer experience at the center of our work.

When: 8:00 a.m. to 4:00 p.m., Oct. 28-30

Schedule and registration: Washington State Customer Experience (CX) Conference

What to Expect:

  • Twelve virtual sessions hosted live via Zoom
  • Practical tools for service improvement
  • Leading voices in customer experience
  • Opportunities to connect with other agencies, organizations, and industries

For questions, email VocRecoveryProject@Lni.wa.gov

This memo will be posted to L&I’s What's New for Vocational Counselors web page.