The link to the WordBridge system will be available in My L&I after 1:00pm today, June 4
Instructions for providers who already set up a WordBridge account
If you responded to L&I’s request for information, SOSi already set up an account in WordBridge for you. If you’re not sure whether your organization responded, please email Interpretation@Lni.wa.gov to confirm that we received your information.
To initiate the authorization process and ensure the ability to schedule appointments before June 17, each user will need to click the link “Schedule an interpreter for an appointment with an injured worker” in My L&I by June 7. Then complete the steps of the WordBridge Authorization Process for Requestors.
The authorization process may take up to two business days. SOSi will notify users via email when you are approved for access and can start booking requests for dates of service from June 17 forward.
Instructions for providers who don’t have a WordBridge account
Please ensure that all users/requestors are registered in My L&I. Then contact the L&I interpretation services team at Interpretation@Lni.wa.gov to complete a one-time intake form necessary to set up your account in the WordBridge system.
WordBridge training for providers
Initial orientation will be conducted remotely via recorded video training and step-by-step user guides. Providers and scheduling staff will be able to access the training materials as soon as they can access the scheduling system.
Contact SOSi for any additional training needs or registration questions or concerns at:
You may also reach out to L&I’s Interpreter Services program at Interpretation@Lni.wa.gov.
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