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Medical Provider News
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SOSi's Scheduling System Goes Live - Pre-Register NOW!
SOSi’s scheduling system WordBridge goes live June 17, 2024.
What you need to know to ensure a smooth transition
- Providers may book requests and Language Access Providers (LAPs) may accept assignments in WordBridge ahead of the launch for dates of service on or after June 17.
- Providers must cancel all requests in the interpretingWorks system for dates of service on or after June 15.
- LAPs must register with SOSi to receive referrals and be paid for scheduled and on-demand services provided on or after June 17.
- All L&I accounts for on-demand interpreter services will be deactivated June 17 for services delivered on or after June 17.
- Services scheduled and delivered through interpretingWorks after June 14 will not be paid.
Providers and their staff must register in My L&I
All requestors (providers and/or scheduling staff) must complete a one-time registration in My L&I to access the WordBridge system. We are working with SOSi on adding the link to the WordBridge system on My L&I.
Why use My L&I? Logging into My L&I protects confidentiality of all customer information and complies with online security requirements.
Next Steps
L&I will send messages when:
- Providers and their scheduling staff can access WordBridge through My L&I and start booking requests.
- WordBridge begins sending assignment offers to the LAPs.
- Training opportunities become available.
Visit L&I’s Interpreter Services website for “My L&I registration instructions for requestors”, project updates, available trainings, and to view the FAQs.
If you still need help, please contact us at Interpretation@lni.wa.gov.
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