SOSi’s Scheduling System Goes Live - Pre-Register NOW!

Washington State Department of Labor & Industries sent this bulletin at 04/19/2024 02:01 PM PDT

Having trouble viewing this email? View it as a Web page.
washington state department of labor and industries - claims and insurance

Medical Provider News

SOSi's Scheduling System Goes Live - Pre-Register NOW!

SOSi’s scheduling system WordBridge goes live June 17, 2024.

What you need to know to ensure a smooth transition

  • Providers may book requests and Language Access Providers (LAPs) may accept assignments in WordBridge ahead of the launch for dates of service on or after June 17.
  • Providers must cancel all requests in the interpretingWorks system for dates of service on or after June 15.
  • LAPs must register with SOSi to receive referrals and be paid for scheduled and on-demand services provided on or after June 17.
  • All L&I accounts for on-demand interpreter services will be deactivated June 17 for services delivered on or after June 17.
  • Services scheduled and delivered through interpretingWorks after June 14 will not be paid.

Providers and their staff must register in My L&I

All requestors (providers and/or scheduling staff) must complete a one-time registration in My L&I to access the WordBridge system. We are working with SOSi on adding the link to the WordBridge system on My L&I.

Why use My L&I? Logging into My L&I protects confidentiality of all customer information and complies with online security requirements.

Next Steps

L&I will send messages when:

  • Providers and their scheduling staff can access WordBridge through My L&I and start booking requests.
  • WordBridge begins sending assignment offers to the LAPs.
  • Training opportunities become available.

Visit L&I’s Interpreter Services website for “My L&I registration instructions for requestors”, project updates, available trainings, and to view the FAQs.

If you still need help, please contact us at Interpretation@lni.wa.gov.