Temporary Interpretive Services via Video or Telephone Policy

Washington State Department of Labor & Industries sent this bulletin at 04/03/2020 09:22 AM PDT

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washington state department of labor and industries - claims and insurance

Temporary Interpretive Services via Video or Telephone Policy 

Labor & Industries (L&I) is temporarily allowing in-person interpreters the option of providing video or telephone interpretation. The temporary Interpreter Services via Video or Telephone policy is now available on the Medical Aid Rules and Fee Schedules Updates and Corrections webpage. The temporary policy expires July 3, 2020 unless L&I determines an extension is required.

This temporary policy change helps slow the spread of the coronavirus (COVID-19) outbreak by allowing in-person interpreters the option of providing video or telephone interpretation when appropriate. It is supplemental to Chapter 14: Interpreter Services.

L&I’s Medical Aid Rules and Fee Schedules Updates and Corrections webpage is updated periodically and includes all of our temporary payment policies related to COVID-19. 

Questions about the payment policy? Contact us at Interpretation@lni.wa.gov.