Registered Apprenticeship News: "Train the Trainer" Opportunity

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washington state department of labor and industries - trades and licensing

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There is an opportunity to get certified as a trainer for the Mentorship Matters program.  The Train the Trainer is a full day of training.  Once you go through the program you will be able to access the curriculum to teach apprentices how to be successful at learning on the job, taking responsibility for their skill attainment, communication etc. as well as teaching journey workers and apprentices about to turn out how to be effective teachers and mentors.

The cost to become certified is $525.00. The class is capped at 16 so please let me know as soon as possible if you are interested and want to reserve your seat. More details about the curriculum:

The train the trainer certifies people to teach the Mentorship Matters curriculum.  The program has two parts, one for apprentices/new employees and one for journey/apprentices about to be journeys/experienced employees.  The ideal delivery is to train a group in one sitting which takes about 4 hours.  The content covers communication skills to make you either a better on the job learner or on the job teacher.  The intent is to also start to improve jobsite culture by giving people skills to do the knowledge transfer and show its benefits over the historical yelling/bad body language/hazing etc. and to give apprentices skills to be responsible for their learning on the job.  Below is a more detailed breakdown:

Mentorship Matters has two parts, Communication, and Mentoring. They were designed to provide tools to aid the lack of proper communication and mentoring skills between apprentices and mentors. The communication workshop covers six steps that will help apprentices become successful in their apprenticeship. The workshop includes videos, discussions and activities. The six steps to communication are as follows:

  • Effective Communication: One way communication & Two-way communication
  • Active Listening: Body language, Three steps to listening, Verbal and nonverbal cues
  • Asking Questions: Closed questions, Open questions, Learning how to open closed questions
  • Receiving Feedback: How to deal with a situation when you are not receiving feedback, learn how to receive feedback and the key points to focus on
  • Proactive Learning: Seeing it, hearing it, trying it, figure out our strengths in learning and use them in our advantage, continuous learning
  • Setting Goals: Introduce best practice for setting goals, responsibility vs attitude, self-assessment (Responsibilities & Attitudes)

The Mentoring workshop covers six steps that will aid an experienced journeyperson/supervisor to be more successful in mentoring their apprentices. The six steps to Mentoring as are follows:

  • Identify the Skill: Identify skill and set proper expectations such as: Safety, Production, Quality
  • Link the Skill: Link the skill to the bigger picture including: Other Trades, Customers, Who, what, where, when, why
  • Demonstrate the Skill: Best methods to demonstrate the skill to an apprentice. Introduce seeing it, hearing it, trying it as we had introduced to apprentices (Ask mentors to keep these in mind while mentoring their apprentices)
  • Provide Practice: Different methods to create a safe, positive learning environment on the site
  • Give Feedback: Introducing supportive feedback, corrective feedback, and feedback sandwich, Best practices in giving feedback
  • Assess Progress: How to assess your apprentice, How to assess your self

For questions, contact JudyReed, AAI Grant Director
South Seattle College – Georgetown Campus
6737 Corson Avenue South
Seattle, WA 98108
Office: 206.934.5235
Cell: 206.353.1416


You can also visit L&I's web site at to see more information of interest to those involved with apprenticeship.

Teri Gardner, Program Specialist 3
Apprenticeship Section, Labor and Industries, Washington State
PO Box 44530 Olympia, WA 98504
Direct: 360-902-5322
Fax: 360-902-4248