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Dear Foster Parents and Kinship Caregivers,
As of Jan. 1, 2024, there will be changes in contracted pharmacies for those who have the foster care health coverage: Apple Health Core Connections (AHCC) through Coordinated Care of Washington (CCW).
New insurance cards are now being mailed to caregivers containing new Rx numbers. Please be sure to watch for these cards in the mail.
Most members will have no change but will need to provide the new prescription or Rx number on their AHCC card to their regular pharmacy. A very small number of AHCC members will also have to switch pharmacies. Coordinated care has reached out to those members and will help locate a new pharmacy.
For members using CVS Caremark Mail Service Pharmacy, prescriptions with remaining refills will be available through Express Scripts Pharmacy on Jan. 1, 2024, with no action needed by the member in most cases.
Note: Refills for controlled drugs, such as Alprazolam, Clonazepam, Pregabalin, Tramadol, and Zolpidem, will not transfer to Express Scripts® Pharmacy. Members must ask the doctor to electronically send or fax a new prescription to Express Scripts® Pharmacy at 1-800-837-0959. All members using CVS Caremark Mail Service Pharmacy should have received communication about the change from Coordinated Care via mail.
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Questions?
If you have questions, contact AHCC Staff at 1-844-354-9876 then press 1 and enter extension 6102194 (8 a.m. to 5 p.m. M-F)
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