Washington Caregiver Application Portal (WA CAP) - Weekly Update - May 26, 2022

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Washington Caregiver Application Portal (WA CAP) - Weekly Update  - May 26, 2022

WA CAP Update


WA CAP References Preview

WA CAP by Binti will streamline the applicant reference process. Binti reports most agencies have a 98% return rate for references through Binti. Here is a sneak peek of this process, highlighting the changes and benefits.

In this example, the applicant is Joe Montana. The following screenshot shows where Joe already entered the contact information for his first reference, Thomas James Peterson, and where he will enter contact information for his second reference before clicking "Send Request."

 

CAP References

WA CAP immediately sends an email to each reference prompting them to complete the reference form online. Joe’s first reference, Thomas James Peterson, received the email, as shown in the following screenshot:

CAP References 1

Workers can monitor the completion of references in real-time. The following screenshot shows the worker’s view of Joe’s completed references, the one Thomas completed and one which was received on paper (by someone without email access) and uploaded by the worker.

CAP References 2

What Else Do I Need to Know About References in WA CAP?

  • Applicants can see if their references are complete
  • If the reference does not complete the questionnaire promptly:
  • WA CAP automatically sends reminder emails to both the applicant and the reference
  • Workers and Applicants can both prompt a reminder email at any time
  • Workers and Applicants can delete and replace references in a few clicks

Anyone with questions, concerns, or inquiries related to the WA CAP project is encouraged to send them here: dcyf.caregiverportal@dcyf.wa.gov.

Read more about the portal and what it will do on our DCYF website.

There is also a place on our website to subscribe to automated portal updates to ensure you always have the most updated info. Look for the box labeled ‘Stay Informed’ on the right-hand side and click SIGN UP FOR CAREGIVER PORTAL UPDATES.

 


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