|
Please ask your staff and coworkers to sign up for our GovDelivery notifications. This will ensure they receive the latest updates about the ESIT DMS system as well as our monthly Known Issues Document.
In February, ESIT Help Desk staff processed 83 data fixes and 282 administrative changes in the DMS. We also processed 262 requests to give school districts access to IFSPs. If your program is implementing changes and you can anticipate that administrative changes in child records will be required, please notify the ESIT Help Desk ahead of time so we can anticipate the influx in requests.
When reporting errors to the Help Desk, please include the child ID or the child’s DOB and the first two initials of the child’s first and last name in the subject line of your email. Screenshots are also helpful to problem-solve issues where error messages are displayed. Inquiries to the Help Desk email and messages through the DMS have the fastest turnaround.
Please note that our average turnaround time for your request is 24 business hours. As always, we appreciate your patience.
It's that time of the year: ESIT DMS APR Monitoring Data Collection (Indicators 1, 7, 8a, 8b, and 8c) for the period of January, February, and March. All data for this period should be entered into the DMS on or before April 15, 2022. Data to be reviewed will include Indicators 1 (Service Start), 7 (Initial IFSP), 8a (Transition Steps & Services), 8b (LEA Notification), and 8c (Transition Conference). All late reasons entered should be clear, concise, and complete. Be sure to review the following reports under the Compliance tab in the DMS Reporting section:
- Indicator 1: New Service Timeliness
- Indicator 7: IFSP Timeliness
- Indicator 8a: Steps and Services
- Indicator 8b: LEA Notification Timelines
- Indicator 8c: Transition Conference Timelines
To review the text of late reasons, please click on the corresponding Detail Reports near the bottom of the reports window. DMS support is available using the Secure Messaging feature (in the DMS) or by sending an email to the Help Desk at esit.help@dcyf.wa.gov.
Silverlight is no longer publicly available for download. If you are onboarding new staff or need to download Silverlight on a new computer, please follow these instructions to install the Silverlight application:
- Make sure they have Windows 10 installed on their computer.
- You don’t need to download IE 11 to install the application, this can be done using Chrome.
-
Open this link in Google Chrome to download Silverlight.
- After the download, double-click on the Silverlight installer.
- When the installer is done you might need to restart your computer.
- Test it out by opening the ESIT DMS website in IE 11.
Internet Explorer 11 is no longer being supported by Microsoft beginning in June 2022. DCYF has been aware of this upcoming sunset date for Internet Explorer and we have been working on a solution to make the DMS accessible on Microsoft Edge.
The compatibility work is currently in progress and we expect to have completed this work by May 2022. Once the update is released into our production environment, all users will be able to access the ESIT DMS using the Microsoft Edge browser.
The recording of the ESIT.Web School District Training is posted on our website.
ESIT Web School District Training:
The 2020-2021 ESIT Fast Facts is published! You can find the updated publication here, located on ESIT's Forms & Publications page.
This document is also available for distribution here.
For questions about the content of the ESIT Fast Facts, please contact kim.hopkins@dcyf.wa.gov.
Our lean but effective team works on data fixes once a week and releases the script into our production environment after we have tested it to make sure the changes are correctly implemented. Some data fixes can take our developer multiple hours to complete. We try to be mindful to schedule all data fixes in priority order and our goal is to complete them within seven business days of receipt. The FRC will receive an email or DMS message once the data correction is visible in our system.
For Assistance with ESIT DMS, email esit.help@dcyf.wa.gov.
- This is the most efficient way to get in the queue for assistance.
- Send a description of your problem and include the child ID.
- In some cases, it may be helpful to send a screenshot.
- You may send a message directly through ESIT DMS if you do not need to attach screenshots to resolve the issue.
|
