New COO position exemplifies continuous improvement
I am pleased to share that, effective Aug. 1, Steve Kim transitioned to the role of Chief Operating Officer (COO). In this new role, Steve oversees Transportation, Vehicle Maintenance and Facilities Maintenance (pictured right).
This new leadership structure will help support continuous improvement in operations, safety, and the service we provide to customers. While we decided to create this role prior to the COVID-19 pandemic, the crisis we have faced the last few months has highlighted the value of having a cohesive strategy for operations and maintenance.
Steve has been the director of transportation since early 2019, when he joined us after serving as Northwest Regional Manager for National Express/Durham School Services, one of the nation’s largest student transportation and transit companies. Steve also served as a Commander in the U.S. Navy and Naval Reserve.
- Emmett Heath, CEO
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