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ODW Webinar:
Lead and Copper Rule- Service Line Replacement Requirements
November 6, 2025, 2:00 - 3:00pm
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Join us as we host TruePani, Inc to prepare you for the start of the Lead and Copper Rule Improvements (LCRI) in November 2027. This comprehensive presentation will cover the mandatory service line replacement requirements (due November 2037) and provide an overview of other LCRI requirements. Bonus: Earn 1 Contact Hour
The webinar will help your waterworks:
- Understand the major Lead and Copper Rule Improvements (LCRI) requirements
- Learn which service lines must be replaced and how to fund replacements
- Develop an effective service line replacement plan
- Access free technical assistance and resources
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ODW Webinar:
Funding Opportunities for Source Water Protection
December 3, 2025, 10:00am - 12:00 noon
Looking for help protecting the drinking water source for your waterworks? Join the Office of Drinking Water on December 3rd to learn more about the resources available.
The Virginia Department of Health – Office of Drinking Water (VDH-ODW) offers three types of support for source water protection:
- Source Water Protection Plan Development & Implementation Assistance
- Source Water Protection Direct Technical Assistance
- Source Water Implementation Grant Program
The webinar will cover each of these programs and explain how you can access these resources for your waterworks.
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Reminder: Lead & Copper Customer Notifications due December 31, 2025
The Lead and Copper Rule Revisions (LCRR) has specific required notifications for waterworks with lead, galvanized requiring replacement (GRR), and "lead status unknown" service lines in their inventory. Waterworks with those types of lines must establish a process to ensure that notifications, outlined below, are completed:
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Notify all affected, existing customers annually until the entire service line is no longer a lead, galvanized requiring replacement, or lead status unknown service line.
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Notify all new customers, at service initiation, of the status of the service line.
- Following customer notification, waterworks must complete the certification statement and submit it to their ODW Field Office no later than July 1 annually. It must include copies of the customer notifications.
Note: If a service line is reclassified as non-lead by December 31, 2025, notification is no longer required.
Templates are available:
ODW and EPA have developed notification templates. Waterworks may use ODW or EPA templates, or request approval for modified versions from their field office.
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ODW Consumer Notification Templates:
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EPA Consumer Notification Templates:
Deadlines:
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December 31, 2025 - Send consumer notifications to consumers with lead service lines, galvanized service lines requiring replacement, or service lines of unknown materials.
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July 1, 2026 - Submit the consumer notification certification statement to the appropriate Field Office of ODW covering calendar year 2025, to include new customer notifications.
Reach out to your ODW Field Office with any questions you have.
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Upcoming In-Person Training for Water Operators
Our last sponsored trainings for water operators are coming up in November! These classes are designed to educate waterworks operators, whether just starting out or experienced.
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Hands-On at a Full-Scale Water Plant - November 5 - 6, Roanoke. Deadline to register is October 26th!
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Monthly Broadcasts - Virtual
Visit the Water Training Course Website (hosted by Virginia Tech) for more information and registration details.
These classes are funded by ODW through the Drinking Water State Revolving Fund (DWSRF) and presented by Virgina Tech CPE.
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Navigating the Licensed Waterworks Operator Waiver Requirements
Webinar Recording Available
The recording and slide deck of the October 8, 2025,
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Office of Drinking Water using GovDelivery for Communication
You are receiving this email because your email address is associated with a regulated waterworks in Virginia or you signed up to receive the newsletter. Please add this email to your "Safe Senders" list so they land in your in-box and not your spam-box.
If you need to update your contact information, please reach out to:
Julie Floyd, Operator Certification & Training Manager, at julie.floyd@vdh.virginia.gov.
Know someone who would like to receive this newsletter? They can sign up here:
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VDH Office of Drinking Water
Contact Us | Website
Waterworks After-Hours Emergency Call Center: 1-866-531-3068
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