FCPSOn FAQs @Glasgow
DEVICE GUIDELINES & INFORMATION
Please review the responsibilities and guidelines. The student is responsible for his or her laptop and cord at all times.
What comes with each FPCSOn laptop? Each device is bundled with a power adapter and neoprene sleeve. Students will be responsible for returning the laptop, charger and sleeve at the end of the year.
What is loaded on FCPSOn laptops? Laptops will be preloaded with software and plugins to ensure compatibility with online instruction, testing, and most curriculum software.
What support is provided for a FCPSOn laptop? Support for the device will be provided by the school technology support team – this includes repairs, software installation and support and training. Repair of damage outside of normal use and care will be brought to the attention of school administration and may be the responsibility of the student (who may be asked to pay for repair or replacement).
Why should my student pick up a laptop if he/she has his own personal laptop at home? The FCPSOn laptop is fully supported by FCPS. If there is a technical issue or unintentional breakage, FCPS will cover the cost and fix the problem. In addition, there are applications and software already loaded on the laptop that are required tools in classes. This learning device is locked down with FCPS internet filter software.
Can FCPS block social media on the new laptops? Social media is not blocked on our devices because some of our students and teachers use it for instructional purposes. Many clubs, teams and other activities also use social media to communicate with participants. Whether or not your student has an account remains a family decision.
Does a student need to use the laptop with wifi when not on school property? We have installed Google drive sync so students can work on documents offline. Depending on what the assignment requires (watching a video, research, collaborative tools, etc.) they may need to access wifi.
What if we do not have WiFi internet at home? If families do not have internet access in the home, please contact the counselor or Melinda Hedenberg, mkhedenberg@fcps.edu, Nafisa Mohamed Taha nmmohamedtah@fcps.edu or Marcia Donovan MDonovan@fcps.edu.
Why can’t we pick up the laptop at any time? We have scheduled staff members to assist with the distribution at the indicated times. There is a required process in order to check identification, collect information forms, distribute ID cards, login assistance, etc. that necessitates an assembly line type process. We have scheduled laptop distribution by student last names but will ask families to select the time window of their preference on their pick up day. Thank you for your patience!
What resources are available to parents and students to promote good digital citizenship online? The FCPS Website has many resources to support parents. Parents have access to a Customizable Device Contract and Family Media Agreement that will support them as they talk with their children about internet use and set rules that are right for their family. A handout with links to parental controls and recommendations for the most frequently used apps is also provided. In addition, many tips sheets, advice videos and more are available on this site for parents. Links to reputable outside sources are supplied for both students and parents to use.
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