Primary Care Providers: Your First Stop For Health Care

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Virginia Department of Medical Assistance Services
Photograph of doctor and patient having a conversation during an appointment. Both are seated and wearing face masks.

What is a Primary Care Provider? Your Primary Care Provider (PCP) is a doctor who is trained to give you basic medical care and coordinates with other medical providers for your overall wellness. You can see your PCP for regular medical care, minor infections, diabetes, high blood pressure and much more. Your PCP manages your care and recommends specialists when needed.

Why Should You See Your Doctor? Scheduling an appointment with your PCP is one of the first steps of taking care of your overall health. Talking to your doctor about your health concerns can potentially stop or prevent future health problems from occurring.

How to Choose Your PCP?  You can choose a PCP that is in your health plan’s network by visiting your health plan’s website, or by visiting and searching for providers in your area.  You have been assigned a PCP by your health plan if you did not select one. You are able to change your PCP at any time and can use the resources below to find a doctor, specialist, therapist, waiver provider or other health professional.

Choose a doctor today by calling your Member Services Department at the phone number listed on your Member ID card. Or, you can call the CCC Plus Helpline at 1-844-374-9159 (TTY: 1-800-817-6608), Monday through Friday from 8:30 a.m. to 6:00 p.m. (Interpretation services available).


Find a Provider!