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You are invited to join VA’s External Provider Scheduling (EPS) webinar series, happening daily through Sept. 30, 2026. These sessions are a simple way for you to get familiar with our new scheduling technology. EPS is a secure tool that lets VA quickly book Veteran appointments into your scheduling system and help Veterans get care faster.
Each webinar gives you a quick walkthrough of EPS, a live demo of the scheduling tools, easy onboarding tips, and time to ask questions. It’s designed to make getting started with EPS feel straightforward and doable.
Questions about EPS or this webinar series may be directed to epsprovider@va.gov. You can also visit the EPS webpage for more information.
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When you’re working to deliver the right care for Veterans’ unique needs, it helps to have clear guidance. That’s where VA’s Clinical Determinations and Indications (CDI) come in.
Each CDI lays out what you need to know to help determine whether a service or procedure is clinically appropriate for your Veteran patient. They outline clinical requirements, considerations, and limitations.
Referencing CDIs before providing care also increases the speed at which VA processes your requests for services. You can access the library of published CDIs from VA’s CDI library end user agreement.
Full details about CDIs, frequently asked questions, training, contacts, and resources are available on VA’s CDI webpage.
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If a Veteran you care for is facing mental health or substance use challenges, share stories from fellow Veterans who have overcome similar struggles.
Hearing firsthand accounts of setbacks, decisions, and turning points can inspire your patients to seek help, pursue effective treatment, and rebuild their lives.
Share these stories from VA’s National Recovery Month website and encourage your patients to explore more. Their path forward can be strengthened by hearing someone else's experience.
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Opioid safety for Veterans with chronic pain (required)
This required course promotes evidence-based techniques to improve patient outcomes for Veterans with chronic pain and decrease complications associated with opioid prescribing. The web-based training is suitable for pharmacy professionals, physicians, and other clinicians.
Preventing suicide through lethal means safety and safety planning (recommended)
This course provides lethal-means safety training and resources for mental health and suicide prevention clinicians. The web-based training is suitable for mental health professionals, physicians, and nurses.
Location: VHA TRAIN
Credit/hours: One (1)
Accreditations: ACCME, ACCME-NP, ANCC, APA, NBCC, ASWB, JA IPCE, NYSED SW, NYSE DP
Skills training for evaluation and management of suicide (recommended)
This course provides training on how best to use VA clinical practice guidelines for suicide risk assessment and management among Veterans. The web-based training is suitable for mental health professionals, physicians, and nurses.
Location: VHA TRAIN
Credit/hours: One (1)
Accreditations: ACCME, ACCME-NP, ANCC, APA, NBCC, ASWB, JA IPCE
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Caring for Veterans who experienced military sexual trauma
This learning activity provides an overview of military sexual trauma to support effective delivery of mental health care to Veterans. It’s suitable for physicians, nurses, clinicians, pharmacy professionals, social workers, and other health care professionals.
Location: VHA TRAIN
Credit/hours: One (1)
Accreditations: AAPA, ACCME, ACCME-NP, ACPE, ANCC, APA, ASWB, JA IPCE, NYSED SW, NYSEDP
Virtual community mental health summit
This live training will help enhance participants’ knowledge and skills in the recognition, assessment and evidence-based treatment of PTSD in Veterans. It’s suitable for physician associates, nurses, occupational therapists, certified counselors, certified rehabilitation counselors, physicians, social workers and psychologists.
Location: VHA TRAIN
Date: Sept. 18, 2026, 9:30 a.m.-5:15 p.m. ET (register by Sept. 18, 2026, 9:29 a.m.)
Credit/hours: Six and three-quarter (6.75)
Accreditations: AAPA, ACCME, ACCME-NP, ANCC, AOTA, APA, ASWB, JA IPCE, NBCC, NYSED-P, NYSED-SW
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Military exposures and women’s health
This training discusses the intersection of military exposures and women’s health, as well as tips for how to work with women Veterans. It’s suitable for physicians and other clinicians, nurses, pharmacy and health care professionals.
Location: VHA TRAIN
Credit/hours: Half (0.5)
Accreditations: AAPA, ACCME, ACCME-NP, ACPE, ANCC, JA IPCE
Jet fuel exposure and Veteran health
This monthly community of practice call features interviews with subject matter experts who will provide practical tips for implementing core principles of exposure-informed care and share strong practices. It’s suitable for interprofessional health care teams across all fields, including primary care, social work, psychology, and specialty care.
Location: VHA TRAIN
Date: Sept. 22, 2026, noon ET (register by Sept. 22, 2026, 11:59 a.m. ET)
Credit/hours: One (1)
Accreditations: AAPA, ACCME, ACCME-NP, ACPE, ANCC, AOTA, APA, ASWB, JA IPCE, NBCC, NYSED-P, NYSED-SW
Access the full war-related illness catalog for additional accredited courses, links to upcoming live sessions, and recordings of previous webinars.
Training available through Optum and TriWest
Numerous live and on-demand webinars and trainings are offered by Optum and TriWest to fit your schedule. Check them out!
Questions? If you require assistance, please contact the VHA TRAIN Help Desk by email at vhatrain@va.gov.
How to obtain your credit completion certificate:
Once you complete a credited training, you can obtain your credential certificate(s) in four easy steps:
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Log in to VHA Train - https://vha.train.org/vha/login
- Go to “Your Learning”
- Go to “Your Certificates”
- Download your certificate
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COMMUNITY PROVIDERS: Thank you for all you do to support Veterans.
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R E S O U R C E S
Contact the National Call Center at 877-881-7618 for provider process questions.
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