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Your practice + EPS = better Veteran access to care |
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VA is rolling out a powerful web-based system for community providers that allows VA schedulers to directly schedule Veteran appointments in your scheduling system. EPS makes scheduling easier for everyone involved — Veterans, community providers, and VA staff. It’s also free and secure, with nearly 20,000 community providers already signed up.
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If you’re looking to simplify your operations, EPS is for you. With EPS, you get:
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Faster Scheduling. VA will book appointments in real-time, directly in your system.
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Control: You control appointment availability, linked directly with VA.
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Fewer Missed Appointments. Veterans are matched with their preferred appointment times and locations.
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Better Coordination: Eliminate phone tag and faxing when scheduling appointments.
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Secure Patient Files: The system keeps Veteran privacy safe and secure.
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We know your needs and challenges are unique, which is why VA schedulers like Ashley Webb, from the VA Portland Health Care System in Oregon, are listening to make sure EPS works for your practice. Whether technical, administrative, or otherwise, our team is ready to help you get started with EPS successfully.
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“We were working in the system within days of deciding to join,” says Mickie Smith of G & L Acupuncture. He gave the EPS onboarding team “gold stars and two thumbs up for being so responsive.” The system is “very intuitive and very easy”, cutting out the back-and-forth, notes Smith. “If you’re on the fence, talk to someone about how EPS could benefit your clinic.”
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“When I make that initial phone call, I’m not having to chase down phone numbers and people. [With EPS], it’s an improved process,” says U.S. Army Veteran Justin Kuchar.
“Being 100% [disabled], my body has got so many things going on. I just walk in there; they’re able to provide treatment. It saves me so much time not to have to explain everything. The continuity of care is tremendously important.”
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EPS is an important way VA is making community care work better for Veterans, community providers, and VA staff. We value your feedback, which drives our efforts to improve. Have questions or suggestions? Please reach out!
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