|
Q&A: Why move to direct deposit to pay
CHAMPVA claims?
|
|
 |
|
April is Whole Health Month: VA resources to share with your Veteran patients |
|
|
If you take patients under the Civilian Health and Medical Program of VA (CHAMPVA), you must set up electronic funds transfer (EFT) to get your claims paid by direct deposit.
Is switching to direct deposit required or optional?
Getting paid by direct deposit is a federal requirement. It is not optional.
By enrolling in direct deposit, you help ensure CHAMPVA claim payments are secure, efficient, and compliant with federal mandates while safeguarding Veteran family members’ access to benefits.
Who do I call for help with the webform?
Call the FSC help desk at 877-353-9791.
CHAMPVA is a health care program for qualified spouses, widows(ers), and children of eligible Veterans. Through CHAMPVA, VA shares the cost of certain health care services and supplies with eligible beneficiaries.
|
|
|
Whole Health puts the Veteran, not their symptoms, at the center of their care decisions. You can start a conversation with your Veteran patients by asking them to think about how they would like to approach their health. It could be waking up with less pain, reducing stress, or moving more.
Here are some VA resources you can share with your Veterans.
Personal Health Inventory: Veterans can plan their personal health by looking at their hopes, desires, and goals. The inventory walks them through areas of life that affect health and identifies self-care that fits with their well-being priorities.
Veteran-Led Courses: There are two in-person sessions led by peers at VA facilities: “Introduction to Whole Health” and a follow-up “Taking Charge of My Life and Health.” During these courses, Veterans teach about Whole Health practices and help Veterans take steps to create personal health plans. VA.gov has a list to help Veterans find the right person at their nearest VA facility for more information.
Circle of Health: The Circle of Health helps Veterans explore connections between important aspects of their lives and their health and well-being.
If you know a Veteran who can benefit, you can offer these resources to help them on their journey. You can also find more resources and information on the VA Whole Health website.
|
|
|
You can help connect Veterans to timely, high-quality care by opting in to VA’s External Provider Scheduling (EPS). When you opt in, VA staff will schedule appointments directly into your scheduling grids. EPS has proven that it makes patient care and VA workflows with community providers more efficient. In other words, it saves time and eliminates back-and-forth between you, the Veteran, and the scheduler.
EPS is operational at 30 VA sites nationwide and expanding to more locations this year!
VA facilities operational with EPS
Alabama: Birmingham, Montgomery/Tuskegee
Arizona: Phoenix
California: Loma Linda, Greater Los Angeles, San Diego
Colorado: Denver
Florida: Orlando
Georgia: Atlanta, Augusta
Illinois: Marion
Kansas: Wichita
Louisiana: New Orleans
Montana: Fort Harrison
Nebraska: Omaha
North Carolina: Asheville, Durham, Fayetteville, Salisbury
Oregon: Portland
Pennsylvania: Altoona
South Carolina: Charleston, Columbia
Tennessee: Nashville
Texas: Dallas, Houston
Virginia: Richmond, Salem
Washington: Puget Sound, Spokane
|
|
|
|
E D U C A T I O N & T R A I N I N G
Program description: This course explains how PTSD may present at end of life and how you can assess and help Veterans address PTSD in this unique context. The prerecorded course is best suited for mental health professionals, nurses, physicians, and other health care professionals. It is sponsored by VA’s Office of Mental Health and National Center for PTSD.
Location: VHA TRAIN
Credit/hours: One (1)
Accreditations: ACCME, ACCME-NP, ANCC, APA, ASWB, JA IPCE, NBCC, NYSED-P, NYSED-SW
Targeting suicidal behavior in the context of moral injury
Program description: This course explains how to conceptualize suicidal behavior in the context of moral injury and how to implement the components of VA’s public health approach to suicide prevention. It is suitable for physicians, nurses, social workers, pharmacy professionals, and other health care professionals. This prerecorded course is hosted by VA’s Office of Mental Health and Suicide Prevention.
Location: VHA TRAIN
Credit/hours: One (1)
Accreditations: ACCME, ACCME-NP, ACPE, ANCC, APA, ASWB, JA IPCE, NYSED-P, NYSED-SW
Whole health nutrition and pain management
Program description: Nutrition is a tool to help Veterans manage pain. This course offers a theoretical background and practical tools for providers without extensive nutrition training. It is suitable for physicians, nurses, and other health care professionals. The web-based training is hosted by VA’s Office of Patient Centered Care & Cultural Transformation (OPCC&CT).
Location: VHA TRAIN
Credit/hours: (One) 1
Accreditations: ACCME, ACCME-NP, ACPE, ADA/CERP, ANCC, APTA, CDR, NBHWC
Community Care Provider – A perspective for Veteran care
Program description: This course introduces military culture, suicide awareness and prevention, military sexual trauma, post-traumatic stress disorder, and traumatic brain injury to providers. It is suitable for physicians, nurses, and other health care professionals who are new to VA community care. The web-based training is hosted by VA’s Institute for Learning, Education, and Development.
Location: VHA TRAIN
Credit/hours: (One) 1
Accreditations: AAPA, ACCME, ACCME-NP, ANCC, APA, ASWB, APTA, CDR, JA IPCE, NYSED SW
Opioid safety for Veterans with chronic pain
Program description: This course promotes evidence-based techniques to improve patient outcomes for Veterans with chronic pain and decrease complications associated with opioid prescribing. The web-based training is suitable for pharmacy professionals, physicians, and other clinicians. It is sponsored by VA’s Office of Integrated Veteran Care.
Location: VHA TRAIN
Credit/hours: One (1)
Training available through Optum and TriWest
Numerous live and on-demand webinars and trainings are offered by Optum and TriWest to fit your schedule. Check them out!
Interested in more Optum and TriWest news and information? Click here for access to Optum newsletters. TriWest’s Provider Pulse newsletter can be found here.
Preventing suicide through lethal means safety and safety planning
Program description: This course provides lethal means safety training and resources for mental health professionals, social workers, and other mental health and suicide prevention clinicians. The web-based training is sponsored by VA’s Office of Suicide Prevention.
Location: VHA TRAIN
Credit/hours: One (1)
Accreditations: APA, ACCME, ACCME-NP, ANCC, APA, NBCC, ASWB, NYSED SW
Questions? If you require assistance, please contact the VHA TRAIN Help Desk by email at vhatrain@va.gov.
How to obtain your credit completion certificate:
Once you complete a credited training, you can obtain your credential certificate(s) in four easy steps:
-
Log in to VHA Train - https://vha.train.org/vha/login
- Go to “Your Learning”
- Go to “Your Certificates”
-
Download your certificate
|
|
COMMUNITY PROVIDERS: Thank you for all you do to support Veterans.
|
|
|
|
|
