Your Health Matters ─ My HealtheVet Sign-in changes

Veterans Health Administration sent this bulletin at 02/19/2025 03:45 PM EST

Information and updates about health care services at Coatesville VA Medical Center.

Times is running out

Create your new account sign-on now

We’re moving to a more modern online sign-in experience—to simplify your options and continue to protect your identity and benefits. If you are still using a My HealtheVet user ID and password, time is running out for a smooth transition to the new login.

Your health portal isn’t going away. We’re just changing the way you sign in. Learn why we’re making these changes—and how to create your Login.gov or ID.me account.

Here’s what’s changing for VA websites and mobile apps:

After March 4th, 2025, we’ll remove the option to sign in with a My HealtheVet user ID and password.

After September 30, 2025, we’ll remove the option to sign in with a DS Logon username and password.

You’ll then have two sign-in account options: Login.gov or ID.me.

Need assistance or have questions creating or using an ID.me account? Do one of the following.

Call the Telehealth Team anytime at 610-384-7711 extension 5055, leave a voicemail, and a team member will return your call as soon as possible.

Call the My HealtheVet Help Desk at 1-877-327-0022 Monday - Friday.

Come to the New Sign-on event we are hosting at the Coatesville VA campus on Wednesday February 26th, in the Building 3 main entrance lobby in front of Urgent Care from 9 a.m. to 3 p.m. Bring the device you would normally log in with if you can. No appointment is needed.

Keep updated & let us know how we're doing.


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