Emergency Pharmacy Benefit for Veterans Impacted by Los Angeles Wildfires
Dear Veterans and VA Staff,
We hope this message finds you safe during these challenging times. Due to the ongoing wildfires affecting multiple areas of Los Angeles, the VA Greater Los Angeles Healthcare System (VAGLAHS) has activated the Community Care Network (CCN) Disaster Pharmacy Benefit. This benefit ensures Veterans can access emergency supplies of their active medications at no out-of-pocket cost when unable to fill their prescriptions through a VA pharmacy.
Key Details of the Emergency Pharmacy Benefit:
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What It Covers: Veterans can receive a maximum 30-day emergency supply of their active medications.
- Exclusions:
- Expired prescriptions
- Prescriptions not previously filled by a VA pharmacy
- New prescriptions
- Controlled substances
How to Use This Benefit:
1. Locate a Participating Pharmacy:
2. Follow the Veteran Journey Process:
- The graphic below illustrates the steps Veterans should take to utilize this benefit:
 3. Provide Billing Information to the Pharmacy:
- Ensure the pharmacy submits the VA pharmacy claims using the following details:
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BIN: 003858
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Person Code: 01
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PCN: A4
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Rx Group: CCVVACCNDS
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Member ID: Patient's 9-digit SSN
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Date of Birth: Format as CCYYMMDD
- If the pharmacy has questions, they can call TriWest at 1-866-620-2071 for support.
4. Additional Support:
- If you have questions or encounter any issues, call the Pharmacy Clinical Call Center at 800-952-4852, option 2 to speak with a Pharmacy Clinical Call Center team member.
For VA Employees:
We encourage VA staff to share this information with Veterans to help them navigate this benefit and access their necessary medications without interruption.
Thank you for your continued support and dedication during this time. We are here to support you.
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