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September 5, 2024

Keep your secure messaging contacts up to date in My HealtheVet

My HealtheVet provides you with the ability to edit the Secure Messaging Triage Group(s) you want to see in your ‘To’ dropdown box when composing a Secure Message. Editing your Secure Messaging Contact List is quick and easy and allows you to keep your list updated anytime! 

Included below are five simple steps explaining how to find and edit your My Secure Messaging Contact List.

Step 1

Sign into your My HealtheVet Premium account

Step 2

Select the ‘Inbox’ link within the Messages box on the My HealtheVet home screen

Step 3

Select the ‘Preferences’ link at the top right corner of the page

Step 4

Scroll down to the ‘My Secure Messaging Contact List’ on the Preferences page.

Select ‘Yes’ for the Triage Group Names you wish to display on your ‘To’ List of Contacts.

If you select ‘No’, those Triage Group Names will be removed but not permanently blocked/deleted.

Step 5

Select ‘Save’ at the top or bottom of the page when you are done editing your ‘My Secure Messaging Contact List’.

After selecting ‘Save’, the Preferences page will refresh, and a notification will appear that ‘Your information has been successfully saved.’

You can now navigate to other My HealtheVet features by selecting the ‘Home’ link or to other tabs at the top of the page.

If you have any issues or problems with the instructions, please contact your local VA medical center facility's My HealtheVet Coordinator for assistance.

Additional resources

Secure Messaging: What to Know

Secure Messaging Frequently Asked Questions

About VA Healthcare-VISN 4

VA Healthcare–VISN 4 is a fully integrated network of 9 VA campuses, 46 outpatient clinics, and 16 vet centers covering 83 counties in Pennsylvania and Delaware and parts of Ohio, West Virginia, New York and New Jersey.

In fiscal year 2023, VISN 4 served 315,699 patients from across the Nation. With a staff of 18,116 and an operating budget of more than $3.5 billion, VISN 4 is working hard to transform toward personalized, patient-driven health care.

Vision for Excellence

We are pleased to share the latest issue of Vision for Excellence. In this issue, we highlight the health care services available to women Veterans in VISN 4, and we feature a VA volunteer from Wilmington providing support to women Veterans. We also feature our most recent ICARE awardees, pharmacogenomic testing, and our on-demand tele emergency care.

VA health care covers care for your physical and mental health. This includes a range of services from checkups to surgeries to home health care. It also includes prescriptions and medical equipment.