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Dear Veteran,
The VA Health Chat app enables you to easily chat with VA staff online to ask questions about your health concerns. You can use VA Health Chat to receive medical advice for non-life-threatening injuries or illnesses, schedule VA appointments, refill VA prescriptions, and more.
We are excited to announce that a new Specialty Scheduling channel is now available on VA Health Chat in your VISN. This channel will enable you to schedule specialty care appointments and receive responses from VA staff in minutes. In addition to the new Specialty Scheduling channel, you will continue to have access to the Nursing, Pharmacy, Scheduling, and Urgent Care channels.
You can chat with VA staff in most participating locations Monday to Friday, 8 a.m. to 4 p.m. local time, excluding federal holidays. In some locations, staff are available 24/7.
To access the app, visit the VA Health Chat page or sign in to My HealtheVet. A blue VA Health Chat message box will appear in the lower right corner of the My HealtheVet page if the app is available to you. For security reasons, you’ll need to sign in to the app with VA-supported credentials. You may use your My HealtheVet Premium, DS Logon Level 2 (Premium), ID.me, or Login.gov account.
Thank you for your service.
Sincerely,
The My HealtheVet team
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