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October 31, 2023

Stay connected through My HealtheVet

My HealtheVet is VA’s private and secure online patient portal for Veterans, active duty service members, and their dependents and caregivers. My HealtheVet offers you greater control over your health and wellness, allowing you to:

• View, print or download your VA health records
• Refill your VA prescriptions
• Send secure messages to your VA care team
• View, schedule, and cancel VA appointments

If you do not currently have an account and wish to manage your VA care and benefits in one place, visit My HealtheVet and create a premium account. 

Please be sure to log in frequently to your My HealtheVet premium account to avoid losing access to all these important features. If you do not access your account within the past 26 months, your account may be deactivated. If your account is inactive, you will receive an email notification 30 days prior to deactivation. A sample email notification is included below for your awareness. 

If your account is deactivated, please contact the My HealtheVet Help Desk to have your account reactivated.

To have your My HealtheVet account upgraded for free to premium status, you can do so in person, online, or with a VA Video Connect appointment. Please contact your VISN 4 facility My HealtheVet coordinator for assistance.

Sample email notification:

SUBJECT: Warning! Your account with My HealtheVet will be deactivated soon.

My HealtheVet ID XXXX-XX-XXXX                                 
Account Created On XX/XX/XX XX:XX PM EDT

Your My HealtheVet account has been inactive for quite some time and will be deactivated within 30 days.

If you wish to keep your My HealtheVet account, kindly take a moment to sign in to your account before it is deactivated. The My HealtheVet ID for this account is below.

Here is how to open your My HealtheVet account:

1. Go to https://www.myhealth.va.gov/mhv-portal-web/home and sign in to your My HealtheVet account*
2. Select Personal Information near the top of the home page
3. Select My Account from the drop-down menu
4. Check that the My HealtheVet ID matches the one listed below
   (On the My Account page, your My HealtheVet ID will be near the top)

Note: You may have more than one My HealtheVet account.

*Forgot your My HealtheVet User ID and/or Password? You can reset your Password or retrieve your User ID by going to Forgot User ID? or Forgot Password?

If your account is deactivated, the My HealtheVet Help Desk can assist you in reactivating it.

About VA Healthcare-VISN 4

VA Healthcare–VISN 4 is a fully integrated network of 9 VA campuses, 46 outpatient clinics, and 16 vet centers covering 83 counties in Pennsylvania and Delaware and parts of Ohio, West Virginia, New York and New Jersey.

In fiscal year 2022, VISN 4 served 321,366 patients from across the Nation. With a staff of 17,066 and an operating budget of more than $3.1 billion, VISN 4 is working hard to transform toward personalized, proactive, patient-driven health care.

VA health care covers care for your physical and mental health. This includes a range of services from checkups to surgeries to home health care. It also includes prescriptions and medical equipment.