5 Reasons to sign up for a My HealtheVet Premium Account

Veterans Health Administration sent this bulletin at 11/12/2023 09:00 AM EST

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Dear Veterans,

My HealtheVet is VA’s private and secure online patient portal for Veterans, active duty service

members, and their dependents and caregivers. Its online resources and tools offer you greater control over your health and wellness.

Below are five reasons to sign up for a My HealtheVet Premium account.

  1. Access More of Your Health Records: As a Premium user, you can view key portions of your VA electronic health records, use the VA Blue Button feature to access your VA Health Summary, and view VA Medical Images and Reports.
  2. Send Secure Messages to Your VA Care Team: With My HealtheVet Secure Messaging, you can send secure messages to your VA care team members and other VA staff. You can ask non-urgent health-related questions, update them on your condition, request referrals, medication renewals, and check on appointments.
  3. Manage Your VA Appointments: You can view and cancel upcoming appointments, request new appointments, join video appointments, and look up appointments from the past two years using your My HealtheVet Premium account.
  4. View Your Military Service Information: You can use the VA Blue Button feature to view your U.S. Department of Defense Military Service Information. This includes service and deployment dates, military occupational specialty codes, and pay and retirement information.
  5. Protect Your Account With More Security: My HealtheVet Premium accounts feature updated security protection.

If you are still hesitant to sign up for My HealtheVet, consider an additional reason: the ability to communicate about your non-emergent health care and needs without having to call.  This saves Veterans a lot of time and frustration.

There are currently two types of MyHealtheVet accounts: Basic and Premium.  If you are already signed up for MyHealtheVet, check the icon that appears next to your name on the MyHealtheVet website. If you have a if you have a “P” icon next to your name , you already have a Premium account.  If you have a “B” icon, you can sign up for a Premium account by following the steps below:

From the My HealtheVet login page, log in to your Advanced account using a sign-in partner (DS Logon Premium or ID.me).

  1. Select Upgrade Now.
  2. Check the box verifying that you are the owner of the My HealtheVet account and select Continue.
  3. Check the box accepting the My HealtheVet Terms and Conditions and select Continue.

If you do not have a MyhealtheVet account, register here or scan the QR code located above.

For technical assistance, call the My HealtheVet Help Desk toll-free at 877-327-0022 or 800-877-8339 (TTY) Monday to Friday, 7 a.m. – 7 p.m., Central time.