Coatesville VA offers you the opportunity to conveniently check in for appointments using your smartphone. This new patient check-in application has two options: pre-check-in and mobile check-in.

Don't have a smartphone or prefer to check-in with a staff member? No problem. You'll always have the option to check in at the facility in-person with a staff member.

For those of you with a smartphone, you will have the option to prepare for your next appointment using pre-check-in and mobile check-in. These processes are easy to use and designed to make patient check-in easier for all Veterans, especially those who use assistive technologies to access your benefits online.

Pre-check-in enables you to review your demographic information (contact, next of kin, emergency contact) on a mobile device from anywhere up to seven days before an appointment.

To use pre-check-in, you'll access a link through a text message appointment reminder after confirming an appointment. If you've opted out of text appointment reminders, you can restart these reminders by texting "START" to 53079 or by replying "START" to any previous text message from VA.

Mobile check-in allows you to skip the line at the check-in desk on the day of your appointment by having you check in for your appointment using your smartphone.

To check in for an appointment with mobile check-in, once you arrive at your appointment clinic, follow these three steps:

1. Locate the poster titled, "Have an appointment?" prominently displayed in all clinics offering mobile check-in.
2. Scan the QR code or text the phone number on the poster.
3. Wait until you get a text back and click on the link to start your check-in.

VA's Office of Information and Technology worked with the Veterans Health Administration and Veterans directly to create the application. For more information about pre-check-in or mobile check-in, visit How to Check in With Your Smartphone for Some VA Appointments.