Basic MyHealtheVet Account Holders Only: Your access to VA prescriptions through the MHV portal will expire soon!

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VA Augusta Healthcare System

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August 24, 2022

My HealtheVet Basic Account Members

MHVlogo

It's time to upgrade to Premium for free! 

Your My HealtheVet Basic account will no longer have access to VA Prescriptions after September 15, 2022. After September 15, you will lose access to VA Prescriptions features such as Refill VA Prescriptions and My Medications List.

Upgrade your My HealtheVet account to Premium to continue accessing VA Prescriptions features. Here’s how to upgrade your account:

Note: You can always refill your prescriptions via phone, mail, or by contacting your local VA pharmacy.

  1. Sign into your MyHealtheVet account at myhealth.va.gov and select Option 2.
  2. Look past your name when you enter your account. If you see a (Basic B) then you need to upgrade your account.
Basic

If you forgot your My HealtheVet user ID and/or password, you can reset your password or retrieve your User ID by going to Forgot User ID? or Forgot Password?

If you need assistance, the My HealtheVet Help Desk can help. (1-800-827-1000)

Locally, you can call the MHV Coordinator, Maybell Tharrington at 762-333-3079.

Don't worry, your VA benefits will not change if you don’t upgrade your My HealtheVet account to Premium.

Thank you for your attention to this matter.

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