New appointment check-in coming soon!

Check in to your next VAPHS appointment with just a tap on your phone screen!

VAPHS will soon offer you an opportunity to check in for clinic appointments using your smartphone. Beginning Aug. 8, the new mobile check-in process will replace the kiosks and can save you some time with just a few simple steps.

Check-in Instructions

Seven days before your scheduled appointment, we'll send you a pre-check-in text message to remind you about the appointment. You'll be asked to confirm if you plan on attending and to verify your contact information we have on file. To use pre-check-in, you must accept VEText appointment reminders. If you previously opted out, text “START” to 53079.

When you arrive at the facility on the day of your appointment:

1. Talk with staff at first-floor registration desk, even if you checked in via text before you arrived at the hospital. Proceed to your clinic.
2. Locate the mobile check-in poster and scan the QR code with your smartphone or text “check in” to 53079. Click send.*
3. Tap on the link sent to you. Enter your last name and the last 4 digits of social security number.
4. Check in to your appointment. Press the blue “Check-in now” button. You may be asked to review your contact information, emergency contact, and next-of-kin. If correct press “yes” to confirm. If you answer "no" to any of these questions, you must check-in with a staff member.

After you’ve finished mobile check-in, you’re all set, have a seat in the waiting area and a VA staff member will come get you.

You are not required to use mobile check-in. If you don’t have a smartphone or have network or WIFI connection problems, you’ll always have the option to check in at the clinic in-person with a staff member. Check in is the same whether you complete the process on your smartphone or with a staff member.

We look forward to seeing you at your next appointment!

*NOTE: Your mobile phone number must be listed in our records. To be sure your mobile phone number is on file with VA, you can sign in before your next visit to VA.gov and edit the telephone number in your VA Profile.

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To find out if you are eligible to enroll in VA health care:

• Call VA toll-free at 877-222-8387, Monday through Friday, 8 a.m. to 8 p.m.
• Apply at www.va.gov/health-care/how-to-apply
• Download the mailable VA Form 10-10EZ. Send the completed 10-10EZ with a copy of your DD214 to VA Pittsburgh Healthcare System, Attn: Patient Registration, University Drive, Pittsburgh, PA 15240.