Important Veteran Newsletter, July 2022 Edition

Wilmington VA Medical Center Update
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Veteran Town Hall - Virtual and In-Person

Join us for Leadership updates from Wilmington VA Medical Center, Philadelphia/Wilmington Veterans Benefits Administration and Care in the Community. Q & A to follow.


Traveling Veterans

Are you getting ready to travel? Did you notify your local VA Patient Aligned Care Team (PACT)? Preferably you would notify them 4 to 6 weeks prior to departure, or as soon as you are aware. Early planning will allow time for your local PACT and the Traveling Veteran Coordinator to coordinate your care at the alternate VA health care facility should you need it. If you are unable to make an appointment to see your PACT or provider in person, you may reach them by telephone or through secure messaging in MyHealtheVet ( ).

To coordinate your health care with another VA health care facility, you should inform your PACT of the following:

  • travel destination(s), and temporary address
  • a valid telephone number
  • arrival and departure dates
  • specific care concerns

Your PACT will contact the Traveling Veteran Coordinator, who will assist in coordinating your care at the alternate VA health care facility.

Share Your Story

Have you had success in reducing your medications and improving your health conditions such as Diabetes, High Blood Pressure, Obesity, or Pain? We’d like to hear your story! Your experience may inspire other Veterans to do the same.

If you’re interested in sharing your story, please let your Clinical Pharmacist Practitioner know today, or email us at


VA Health Chat 

If you have a non-urgent health care question, VA Health Chat can quickly connect you with a VISN 4 Clinical Contact Center nurse. Chat is available 7:30 a.m. to 4 p.m. ET Monday through Friday except holidays. Learn more at


Tele Urgent Care

Tele Urgent Care/Tele ED is operating 7a-11p/365 days/year; 1-833-TELE-URGENT or press 3 on the phone tree to be connected to an RN to request Tele Urgent Care!


PrEP Therapy  

PrEP (Pre-exposure Prophylaxis) is an antiviral medication such as Truvada or Descovy or Apretude taken to prevent HIV infection. 

PrEP (Pre-Exposure Prophylaxis) - YouTube

If Veteran is interested, please contact VISN 4 CRH Clinical Pharmacist Practitioner at 302-994-2511 #7123 (VISN 4 CRH TelePrEP).


July Nutrition Classes

Anti-inflammatory Class - 2nd & 4th Wednesdays @ 11 am  - diet overview for pain, mood, high blood pressure and general healthful eating
Basic Nutrition for Diabetes Class - 1st & 3rd Wednesdays @ 11 am
Carbohydrate Counting for Diabetes Class - 3rd Wednesday @ 2pm
Diabetes support Class -  Every Thursday  @ 1pm - open enrollment

Please call 302-994-2511 x1810 to schedule           
Healthy Teaching Kitchen: Video Series

Travel Pay

Eligible for travel pay? A My HealtheVet Premium account grants access to the BTSSS travel pay system, Secure Messaging with your care provider, and online appointment scheduling. Upgrade to a Premium Account to use a single username and password.

Combining electronic filing with direct deposit is the fastest way to get your beneficiary travel payment. While you may still file a paper claim or receive a paper check, paper methods will take longer for staff to process. Here’s how to speed up your claims processing:

1. Sign up for Direct Deposit.

2. Add your banking information to your Beneficiary Travel Self-Service System (BTSSS) profile.

3. File a travel claim electronically with BTSS


COVID-19 and Masks

Attention Veterans and Visitors! COVID-19 continues to decline throughout our region, but Masks are still required at all VA and healthcare facilities regardless of vaccination status for the safety of our patients and staff. Thank you for understanding as we remain vigilant.


Delaware 211

In times of need, the greatest challenge can be knowing where to go for help. Delaware 2-1-1 provides one central resource for access to the health and human service organizations that offer the support to make a difference.

Whether faced with the panic of a natural disaster or struggling to meet every day basic needs, Delaware residents can rely on 2-1-1 for a direct response and prompt assistance.

This free service is confidential and available when you need it. Dial 2-1-1 Monday through Friday from 8 AM–9 PM or use this website to find out how we can help you in these—and many more—areas of need.  Delaware 2-1-1 - Online Guide to Human Services

The Delaware Center for Homeless Veterans

Our housing goal is to provide safe, affordable housing coupled with supportive services for each Veteran in need. Our supportive services goal is to reintegrate, educate, empower and advocate for homeless Veterans and their families who are at-risk of homelessness, while simultaneously strengthening the impact of other community-based organizations. 

By providing housing first and ending the cycle of homelessness for a Veteran and supplying them with supportive services that they themselves identify as needed to combat future homelessness, we can fully support their long-term goals of obtaining recovery, economic self-sufficiency, independence, and community reintegration. Delaware Center for Homeless Veterans (


Veteran Information Sessions

The Wilmington VA Medical Center and Community Based Outpatient Clinic will be hosting a presentation on information regarding enrollment, eligibility, services and how to navigate through the VA.
Q & A and one-on-one time will be provided for all Veterans, their families, and caregivers in attendance. Next session in Georgetown : August 3rd, 1-2pm and Sept. 7th, 10-11am.

Community Job Fair

Wednesday, July 13, 2022

11:00am to 2:00pm

Job Fair

Goodwill Job Fair

300 E. Lea Blvd

Wilmington, Delaware

Find your next JOB at the Multi-Employer Hiring Event. Sponsored by Goodwill in partnership with the Department of Labor. Multiple Employers conducting interviews on the spot! Need a career change? Want to (re)enter the workforce? Put Goodwill Staffing to work for you! Grab a bite while you are at the Job Fair! FOOD TRUCKS ONSITE

Work For VA

Make the Difference. Learn about VA Careers by visiting: 

Interested in working for the Wilmington VA Medical Center? See open job opportunities: USAJOBS - Search WVAMC

Veteran Stand-down

Serving Homeless and At-Risk Veterans

Services include VA Medical, Mental Health, Benefits, Claims, Housing, Employment, Clothing, Products and More!

For more information contact 302-349-4898 or

Stand down

If you have a Community event for Veterans and would like to be listed here, please email  

Stay Informed, Follow Our Social Media Channels

Follow Wilmington VA Medical Center on our social media channels @WilmingtonVAMC on FacebookTwitter and Instagram

Visit our new website at

Service members and veterans experiencing a mental health emergency can contact the Veteran Crisis Line at 1-800-273-8255 and select option 1 for a VA staffer. Veterans, troops or their family members can also text 838255 or visit for assistance.