Important Veteran Newsletter, May 2022 Edition

Wilmington VA Medical Center Update
Having trouble viewing this email? View it as a Web page.

Vet Banner

Clinical Contact Center

If you need to schedule, cancel or reschedule a primary care please call 1-800-461-8262 ext. 1810 or specialty care appointment use ext. 5311. Our friendly medical support assistants are available to assist you.


VA Health Chat 

If you have a non-urgent health care question, VA Health Chat can quickly connect you with a VISN 4 Clinical Contact Center nurse. Chat is available 7:30 a.m. to 4 p.m. ET Monday through Friday except holidays. Learn more at



tele urgent

May Nutrition Classes

Anti-inflammatory Class - 2nd & 4th Wednesdays @ 11 am  - diet overview for pain, mood, high blood pressure and general healthful eating
Basic Nutrition for Diabetes Class - 1st & 3rd Wednesdays @ 11 am
Carbohydrate Counting for Diabetes Class - 3rd Wednesday @ 2pm
Diabetes support Class -  Every Thursday  @ 1pm - open enrollment
MOVE 16- week Class - May 18 @ 12pm; June 9 @ 2pm; June 30 @ 9am

Please call 302-994-2511 x1810 to schedule                    

Healthy Teaching Kitchen: Video Series

Wilmington VA Medical Center Healthy Teaching Kitchen - Cinnamon Walnut Overnight Oats

Servings: 1

Servings Size: 1 recipe


½ c rolled oats

1 c low-fat milk

1 Tbsp chia seeds

1 crisp pear, cored, and diced

2 Tbsp walnuts, roughly chopped

⅛ - ¼ tsp ground cinnamon


  1. Stir together oats, milk, and chia seeds.
  2. Add remaining ingredients.
  3. Cover and refrigerate overnight. In the morning, grab and go.

Nutritional Info:

Calories: 421

Fat: 18g

Carbohydrate: 58g

Sodium: 206mg

Fiber: 15

Protein: 14g


Substitute the pear with another fresh or dried fruit offering if you prefer.

Don’t do well with milk?  Substitute non-dairy alternative like soy or almond milk

Watch the video here: Kitchen Live - May

VHA Partners with OnStar

Veterans with OnStar-equipped GM vehicles and active subscriptions can now receive Veteran-informed crisis assistance in their vehicles from OnStar Emergency-Certified Advisors by pressing the red Emergency button and be easily transferred to the Veterans Crisis Line for free, confidential support 24 hours per day, 365 days per year. The crisis line is staffed by caring, qualified responders – many of whom are Veterans themselves – with the Department of Veterans Affairs who are specially trained in helping Veterans of all ages and circumstances.
Veterans can also download and subscribe to the OnStar Guardian™ app, which gives key OnStar safety services not just while in a vehicle, but anytime through a connected device – such as a phone or tablet.
When planning for future Veteran safety, clinicians can use OnStar safety and security services products as coping strategies and resources as well as educate Veterans and families about using OnStar emergency services when Veterans find themselves in a moment of crisis. VHA has provided education to assist OnStar Emergency-Certified Advisors to determine whether the caller is a Veteran and training resources to help Advisors learn how to better assist Veterans in crisis and their families. The OnStar red Emergency button and OnStar Guardian™ app are ready and able to support our Veterans. To learn more about OnStar, visit

VA Video Connect Web Users

Web Browser users

VA Video Connect works on the following browsers on desktop, laptop, tablets that have an internet connection and a web camera. No application download is required.

  • Google Chrome version 61 and later (64-bit only)
  • Mozilla Firefox version 68 and later
  • Microsoft Edge — all chromium-based versions
  • Opera version 53 and later
  • Apple Safari version 11.1 and later on macOS
  • Apple Safari on iOS 11.2 and later (you must use Safari on iOS devices)

Ahead of a VA Video Connect appointment, you will receive an email or calendar invite with a link to launch the session. The session will launch automatically in your web browser after the session link is selected. 

More detailed Web instructions with images can be found here. 


Travel Pay

Eligible for travel pay? A My HealtheVet Premium account grants access to the BTSSS travel pay system, Secure Messaging with your care provider, and online appointment scheduling. Upgrade to a Premium Account to use a single username and password.

Combining electronic filing with direct deposit is the fastest way to get your beneficiary travel payment. While you may still file a paper claim or receive a paper check, paper methods will take longer for staff to process. Here’s how to speed up your claims processing:

1. Sign up for Direct Deposit.

2. Add your banking information to your Beneficiary Travel Self-Service System (BTSSS) profile.

3. File a travel claim electronically with BTSS


COVID-19 and Masks
Attention Veterans and Visitors! COVID-19 continues to decline throughout our region, but Masks are still required at all VA and healthcare facilities regardless of vaccination status for the safety of our patients and staff. Thank you for understanding as we remain vigilant.


Cape May CBOC Open House

Join us for an open house and health fair May 11th 12:00 p.m. - 3:00 p.m.

Nutrition staff will be on site with a Healthy Teaching Kitchen, providing samples for attendees. Staff will be available to answer questions and provide information on VA Services in southern New Jersey and the Cape May area. COVID-19 Vaccinations will be offered, along with VA social work teams, caregiver support, women’s health, enrollment and eligibility and many more! All Veterans, service members and families are welcome! Additional community resources will be on-site in partnership with the VFW Day of Service. 

VA Cape May County CBOC

3801 US 9 South – Unit 2

Rio Grande, NJ 08242


Virtual Landlord Event

A panel discussion between supportive housing program representatives and landlords to share information, dispel myths and answer questions about the benefits of housing. 

When: Monday, May 16th, 2022
Time: 11:00 a.m. to 12:30 p.m.
Where: ZOOM
Meeting ID# 844 3096 0613

For more information, e-mail


Veteran Information & Engagement Workshop Series

Register for a 6-week workshop series designed to empower and educate Veterans, the community, and professionals on Dept. of Veteran Affairs benefits, healthcare, and enrollment.

**Attendance for all sessions not required but encouraged** 

Atlantic Cape Community College, Rm 212

341 Court House South Dennis Rd.

Cape May Court House, NJ 08210

Dates : May 12th 19th.


Questions or to register please scan the QR code or email



If you have a Community event for Veterans and would like to be listed here, please email  

Stay Informed, Follow Our Social Media Channels

Follow Wilmington VA Medical Center on our social media channels @WilmingtonVAMC on FacebookTwitter and Instagram

Visit our new website at

Service members and veterans experiencing a mental health emergency can contact the Veteran Crisis Line at 1-800-273-8255 and select option 1 for a VA staffer. Veterans, troops or their family members can also text 838255 or visit for assistance.