OCC Team Express News: (December 2021 - Issue 42) – Happy Holidays from Dr. Flynn, VHA’s 75th Commemorative E-Book, Meet Kathy Root, AES Results, and More!

Veterans Health Administration sent this bulletin at 12/21/2021 09:00 PM EST

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Subscribe Here December 2021 | Issue 42

Barn wood with holiday bulbs and snowflakes inscribed with Happy Holidays

Dear OCC Team,

Happy holidays, or as my Italian grandmother would say, “Buone Feste.” We have had another unusual, yet remarkable year. We have succeeded because of exceptional work all of you do every day - thank you! I hope that your holidays are filled with creating extraordinary memories and joy.

Traditions carried on from generation to generation often create the best memories. In my house, my husband, daughter and I have found ways to carry on traditions that have been handed down from our families, building on the memories from our childhood. More

Julianne Flynn, MD
Acting Deputy to the Assistant Under Secretary
for Health for Community Care
Performing the Delegable Duties of the
Assistant Under Secretary for Health for Community Care

Updates to this issue:

Noteworthy News
Meet Your Coworker
High Reliability Organization Corner
EEO/HROO Corner
Employee Engagement
Did You Know?
Support
Contact Us

Noteworthy News

VHA’s Special Commemorative E-Book Available Now

Veterans Health Administration (VHA) 75 Years: A legacy of Service. The Future of Care – a commemorative e-book is now available!

More

Assignment of Functional Category, VA Form 10-0539

It’s that time again to account for OCC VA Form 10-0539, Functional Category Form. VHA requires all personnel complete a functional category form annually and when job duties or supervisors change.

More

Supervisor Ready Virtual VHA Leadership Develop Program

Supervisor Ready! OCC’s commitment to employee growth, engagement and satisfaction

The VHA Supervisor Ready! is a leadership development program for VHA employees that targets non-supervisory Emerging Leaders and Team Leaders aspiring to be a supervisor in a healthcare setting.

More

All Employee Survey (AES) for the Office of Community Care

AES results have been uploaded to the OCC AES Teams Channels for Supervisors and Employees. Action planning is happening now.

More

Meet Your Coworker

Meet Kathy Root, Revenue Operations

Meet Kathy Root, Director of Quality and Performance, part of the Revenue Operations Team. After 26 years of federal service, she will retire on December 31, 2021.

Kathy started her career in VHA in 2005, as the Business Implementation Manager for VISN 2, where she managed a $46M healthcare revenue program for an integrated healthcare system consisting of 5 medical centers and 29 outpatient clinics. Her work resulted in an increase of collections by $3M year over year. She also implemented Lean and Lean Six Sigma principles and practices resulting in improved business process efficiencies and sustained performance outcomes.

More

High Reliability Organization Corner

HRO – Zero Harm

Did you know that VHA has a High Reliability Organization (HRO) Vision Statement? It embodies the idea of VHA as a high reliability system providing safe, world-class care to Veterans.

More

EEO/HROO Corner

Employee Assistance Program

VA recognizes that the health and wellbeing of all employees is of critical importance, and events over the last couple of years have stressed many of us in ways we never anticipated.

If you need help during difficult times, remember that VA employees and their families are can access comprehensive Employee Assistance Program (EAP) services through contracts negotiated with local vendors for each station.

More

Holiday Diversity

December can be a joyful time, as there is a convergence of festivities and traditions to celebrate this “holiday season”. There also tends to be a heavy focus around Christmas as the pivotal religious holiday.

Did you know between November 1st and January 15^th there are over 29 holidays observed by seven of the world’s major religions that co-exist during this season, yet many of them don’t get the same “top of mind” awareness that more well-known holidays do at the end of the year?

More

people of different cultures and languages holding signs saying Merry Christmas

Employee Engagement

Check out the most recent Outstanding Coworker Celebrations

Thinking of nominating an OCC employee for doing a great job, giving fantastic customer service or being innovative? Now you have a choice of three recognition certificates to send to that person for going the extra mile!

More

Submit your great ideas using OCC’s Employee Engagement Portal

Be a part of OCC’s Employee Engagement and Innovation Movement by sharing your ideas or suggestions for improvement using our Employee Engagement Portal.

More

Did You Know?

Integrated Veteran Care (IVC) SharePoint

Did you know that there is an Integrated Veteran Care (IVC) SharePoint site where you access resources about IVC like the October 5, 2021 press release, learn about the Action Teams , and read frequently asked questions (FAQs)?

More

Latest OCC Blogs in VAntage Point!

OCC continues to post blogs in VAntage Post, the official blog of VA. Check out the following blogs posted recently:

Community providers: Please tell Veterans about easy, no-cost flu shot options through VA (December 1, 2021)

and more!

More

cup pen and napkin with human rights day Dec 10 written on it

Commemoration of Human Rights Day and Week, and Bill of Rights Day

Pulled from Diversity@Work December 2021 newsletter

VA joined the Nation in commemorating Human Rights Week beginning December 5, Human Rights Day on December 10, and Bill of Rights Day on December 15.

More

Support

Community Care Hub – General resources on community care programs and processes. (Intranet)

Community Care Field Guidebook – Technical operational guidance for community care operations. (Intranet)

Community Care Website – Main public website for community care for Veterans. (Internet)

Community Provider Website – Main public website for community providers. (Internet)

Contact Us

Newsletter Article Questions – See topic-specific list of e-mail contacts

Communications/General Newsletter Questions – Contact VA OCC Digital Engagement

General Questions – Contact VHA 13 Support Staff.

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OCC Team Express News: (December 2021 - Issue 42) – Happy Holidays from Dr. Flynn, VHA’s 75th Commemorative E-Book, Meet Kathy Root, AES Results, and More!

VHA’s Special Commemorative E-Book Available Now

Assignment of Functional Category, VA Form 10-0539

Supervisor Ready! OCC’s commitment to employee growth, engagement and satisfaction

All Employee Survey (AES) for the Office of Community Care

Meet Kathy Root, Revenue Operations

Holiday Diversity

Check out the most recent Outstanding Coworker Celebrations

Submit your great ideas using OCC’s Employee Engagement Portal

Integrated Veteran Care (IVC) SharePoint

Latest OCC Blogs in VAntage Point!

Commemoration of Human Rights Day and Week, and Bill of Rights Day

Keep updated & let us know how we're doing.