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VA’s top clinical priority is preventing suicide among all Veterans, including those who do not, and may never, seek care within the VA health care system. It is also a major public health concern. Between 2001 and 2019 alone, over 6,000 Veterans died by suicide.
Suicide is complex — there is no single cause. There are a number of factors that increase or decrease the risk for suicide. Research has also identified warning signs to help in recognizing someone at risk for suicide.
As a community provider, you can gain key data and the latest research updates on Veteran Suicide by registering in VHA TRAIN for the Preventing Suicide Through Lethal Means Safety & Safety Planning self-paced, web-based training. Participants will learn about the purpose of Lethal Means Safety and Safety Planning for Suicide Prevention, including how to work with Veterans, their friends and family.
Community providers who interact with Veterans such as physicians, physician assistants, nurses, social workers, licensed professional counselors, chemical dependency counselors, psychologists and mental health providers can benefit from this recorded webinar and earn 1 CEU for the hour-long training.
Resources:
- Register for webinar at VHA TRAIN: Preventing Suicide Through Lethal Means Safety & Safety Planning
- An account with VHA TRAIN is required to register; If you do not have one create a VHA TRAIN account.
- The Veterans Crisis Line offers confidential support and crisis intervention 24 hours a day, 7 days a week, 365 days a year. Call 1-800-273-8255 and Press 1, text to 838255, or chat online at Crisis Chat.
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At the end of each VHA TRAIN course, whether live or recorded (enduring content), is a VHA TRAIN course evaluation. To complete the course and earn any Continue Education Units (CEU), you must complete the associated training evaluation. The learning programs found in VHA TRAIN support the professional development needs of VA, public health and health care providers with a focus on Veteran centric care.
Your National Provider Identification (NPI), pulled from your VHA TRAIN profile, is the unique identifier used in VA’s Provider Profile Management System (PPMS) database to link courses you’ve completed in VA’s PPMS database. Certain provider training courses are tracked weekly and uploaded into VA’s PPMS database when finished:
Countdown to credits!
- Attending a live training? You have 30 days to complete the End of Corse Evaluation to receive credit.
- Taking in a recorded training (enduring content)? The evaluation is available as long as VHA TRAIN offers the course.
Simply log into VHA TRAIN. Click “Your Learning,” then click on the course you attended and complete the associated evaluation. To add your NPI, log into VHA TRAIN and click your name at the top right of the VHA TRAIN screen. Click <Your Profile>, click “Professional License Number” and add your license number.
You learned it - and you can earn the credits by completing the End of Course Evaluations in VHA TRAIN!
Email VHA TRAIN’s help desk for help with updating your profile or completing course evaluations.
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On October 25, 2021, Release 14 of HSRM was made available to end users. The following features were introduced in the system:
- Added Limited Referral Search functionality, allowing providers to search on their Referral List by criteria such as Category of Care, Date Added (‘To’ and ‘From’), and Status. See Figure 1 to view the Referral Search screen as it appears in HSRM.
- Added Veteran Appointment Preference Question to referrals in Community Care Network (CCN) Regions 1-6 so that data may be captured for network adequacy. Providers in CCN Regions 1-6 now need to answer the following Yes/No question when scheduling a Veteran’s first appointment: Did the Veteran self-schedule their appointment or independently select this appointment time?
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Figure 1: Community Provider Referral Search
If you have questions, please contact us at ccra@va.gov.
*Note: Please make sure to log into your HSRM account at least one every 60 days to keep your account active. If your account becomes inactive, email hsrmsupport@va.gov.
Additional Resources
Are you a provider new to working with VA through its community care programs? Do you need a refresher on how VA community care works? If so, our next Office of Community Care (OCC) Programs Overview webinar is just for you!
Join Holly Shryock, VA’s National Provider Engagement Manager for one of our next OCC Programs Overview webinars scheduled for November 18, 2021 and December 16, 2021, both at 1-3:00PM ET. During each webinar, we will discuss:
- Veteran eligibility for community care
- Referrals and authorizations
- Emergency Care
- Urgent Care
- Claims submission and processing
- Resources
Attending one of these webinars is a great opportunity to learn how to avoid interruptions to Veteran care and the potential for unpaid claims due to misunderstandings related to referrals, policies, improper claim submissions and issues around Veteran eligibility for community care.
We hope you can attend!
Webinar Information
Title: VA Office of Community Care Programs Overview
When: November 18, 2021 and December 16, 2021, 1-3:00PM ET
Note: Starting February 2022, this webinar will be held on the third Thursday of every other month at 1-3:00PM ET.
Register: Register in VHA TRAIN. You must have an account in VHA TRAIN to register, if you do not have an account, please create one.
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Check out the latest community care articles posted to VA’s official VantagePoint blog:
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Toward Zero Harm: Addressing Mental Health Misdiagnoses in Veterans (December 14, 2021, 12–1:00PM ET)
This webinar covers how to address, repair, and prevent the harm caused by mental health misdiagnoses. The focus is on the restorative power of accurate, compassionate care, expanding clinical care best practices knowledge.
Registration for the webinar will be available through VHA TRAIN. If you do not have an account, please create one.
Go to WRIISC Provider Training for more provider education and training opportunities.
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Enduring Webinar: Care for the Gender Non-Binary Veteran
This webinar provides an overview of gender identity as a spectrum and discusses how to ask about terms used to describe gender identity and pronouns used in a gender affirming manner. Additional resources and links to more detailed information is provided throughout the training.
Register for the webinar through VHA TRAIN. If you do not have an account, please create one.
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Webinar: Fourth Wave Opioid Use Disorder & Naloxone (December 16, 2021, 1-3:00PM ET)
This webinar covers the fourth wave of the opioid crisis and discusses evidence-based treatments for Opioid Use Disorder (OUD) and stimulant use disorders. Presenters will discuss specific strategies and actions community providers can take to improve care for Veterans and mitigate their risk for overdose.
Register for the webinar through VHA TRAIN. If you do not have an account create one.
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Webinar: HSRM Training (Every Monday, 2-4:00 pm ET and Tuesday, 1-3:00PM ET)
This webinar provides an overview of HealthShare Referral Manager (HSRM), VA’s online system for the referral and authorization management process for Veteran care and gives an in-depth walk through of the system.
Register for the webinar through VHA TRAIN. If you do not have a VHA TRAIN account create one.
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