Situation Update - VA Puget Sound Health Care System
Veterans Health Administration sent this bulletin at 09/30/2021 05:10 PM EDT
VA Puget Sound Health Care System Update |
VA Puget Sound Health Care
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EMERGENCY NOTIFICATIONS |
09/30/2021 05:02 PM EDT
ATTENTION COMMUNITY CARE PATIENTS:
To more efficiently serve you, our VA Puget Sound Community Care Customer Service Line (253-582-8440, ext. 64545, 206-277-4545 and 1-800-329-8387 ext. 64545) will temporarily have modified business hours October 1- 15. During this time, our Community Care Customer Service Line will be opened Monday-Thursday (8:30 a.m. through 4 p.m.) and closed Friday October 1 , 8 and 15.During the modified business hours, Veterans may contact the National Office of Community Care - Customer Contact Center @ 877-CCN-TRIW (877-226-8749) for information regarding referral status, claims questions, support with portal on TW.com and other general questions. Please note the National Office Customer Contact Center does NOT schedule appointments. Thanks for your understanding and patience as we take steps to improve your patient experience.
COVID-19 vaccinations (first, second and third doses only; no boosters at this time) are available by appointment to Veterans, spouses, and caregivers at our main campuses: Seattle (Thursdays from 1 to 3 p.m. and Fridays 8 to 10 a.m.) and American Lake (Mondays and Fridays from 8 to 10 a.m.). VA Puget Sound is not offering walk-in vaccine appointments. Individuals should call 206-716-5716 to schedule a vaccine. If you don't receive care at the VA, sign up here (https://www.va.gov/health-care/covid-19-vaccine) prior to calling to schedule an appointment. It may be more convenient or faster to receive your vaccine in the community, Veterans can use Washington State’s COVID Vaccine Locator (https://vaccinelocator.doh.wa.gov/) to obtain the vaccine in the community at no cost. |