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Dear Veterans:
Providing you with safe care is our mission which is why we are taking this time to share with you our expanded care options and to remind you of our safety protocols ahead of your next visit to any of our facilities.
COVID-19 Vaccination Clinic - No Appointment Needed (1st & 2nd dose only)
Monday-Friday, 7:30am-4pm
Location: Building 14
We highly encourage you to call 1-877-741-3400 or 561-422-5220 for an appointment.
Effective August 24, COVID-19 Vaccines will no longer be available in Primary Care 9A-101
- Vaccines are also available at the Stuart, Fort Pierce, Delray CBOC’s Monday-Friday, by appointment- call 561-422-5220.
- COVID-19 vaccines are available for: Veterans, Spouses of Veterans, Caregivers of Veterans (Ages 16 & up), and Recipients of Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) benefits.
COVID-19 Third Dose Vaccination - By Appointment Only
- Our clinics will be reaching out to our Veterans who meet the criteria outlined by the CDC to order a third dose COVID-19 Vaccine. As not everyone is eligible for the third dose vaccination, please do not present to the Vaccination Clinic for a third dose without an appointment and physicians order.
COVID-19 Drive Thru Testing - No Appointment Needed
Monday -Friday, 8 am - 5 pm & Saturdays, 8am-3pm
Location: Basement Tunnel
We highly encourage you to call 1-877-741-3400 or 561-422-5220 for an appointment.
Hearing Aid Repair Drop Off Service - No Appointment Needed
Monday-Thursday, 10-11am
Location: Basement Tunnel
Veterans will be contacted by phone regarding the repair plan within 2 business days. Repaired hearing aids will be mailed back to the Veteran.
Pharmacy Pick Up Service - By Appointment Only/Pickup Only
Monday -Friday, 8 am - 4 pm
Location: Basement Tunnel
Curbside pick-up of medications can be arranged by calling 561-248-5731.
As a reminder if you have an upcoming appointment at the West Palm Beach VA Medical Center or one of our Community Based Outpatient Clinics here is what you can expect:
- COVID-19 Screening: All individuals must pass COVID-19 screening prior to entry to our facilities.
- Visitation Policy: No visitors are permitted to the Medical Center at this time. Exceptions may be made for inpatient hospitalizations on a case- by-case basis and for end-of-life.
- Designated Caregiver/Support Person for Outpatient Appointments or Procedures: One designated caregiver/support person can accompany patients requiring physical or cognitive assistance (no one under the age of 18 is permitted). Ages 16-18 are allowed for the purpose of obtaining a COVID vaccine only.
- Physical Distancing: All individuals who visit and work at our medical centers and clinics are required to practice physical distancing.
- Masks: Appropriate masks must always be worn while in our facilities.
- Mobile Check-In Available: Veterans can check in for scheduled appointments by phone by calling 561-422-6838 or texting "here" to 53079. Veterans can remain in their vehicle until their provider is ready for them.
Please remember, call before you visit VA facilities. The best way to prevent illness is to limit exposure to people who might have this virus. All Veterans who have symptoms (fever, cough and shortness of breath) should call the VISN 8 Clinical Contact Center at 1-877-741-3400 for triage and instruction before coming to the medical center or clinics. The safest place for you, unless you may require hospitalization, is home.
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