Veterans Health Care, August 5: Lessons from COVID-19, sending caring letters to Veterans, manage your VA/non-VA appointment online, and homeless grants awarded to Hawaii and Guam

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Providing health care to America’s Veterans

The U.S. Department of Veterans Affairs is home to America's largest integrated health care system, serving 9 million enrolled Veterans each year. Join your fellow Veterans. Here are some of their stories.

Nurse in PPE

VA leaders on lessons from COVID-19 and the future of Veteran health care 

Clinicians and leaders across VA continue to work tirelessly to care for Veterans enrolled in VA health care to control the spread of COVID-19.

Watch this reflective mini-documentary which captures the COVID-19 response by the VA Rocky Mountain Network and explores the path ahead for Veteran health care.

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Caring Letters Program sends messages of hope to Veterans

VA’s Caring Letters Program is a suicide prevention program that involves sending periodic messages with simple expressions of care to Veterans who use VA health care and services. To date, more than 100,000 Veterans have received a caring letter, with over 530,000 letters mailed so far.

One Veteran recipient enrolled in the program said, “It felt good and comforting to know that my fellow brothers were there for me.”

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Manage your community care appointment online

Veterans eligible for community care can now use VA Online Scheduling (VAOS) to request routine appointments with an in-network community care provider. While VA is excited to offer this additional convenient scheduling option for community care, Veterans can always choose to receive care from a VA medical facility.

For information on how to request appointments with your local VA facility or in-network community provider, please visit

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Veteran homeless grants awarded to Hawaii and Guam

Local organizations in Hawaii and Guam were awarded millions in grants to provide support in curbing Veteran homelessness.

This means homeless Veterans or Veterans at risk of becoming homeless and their families residing in the VA Pacific Islands Health Care area will now have access to crucial services and resources.

See for more information.  

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