Veterans Health Care: Embracing post-traumatic growth, manage your appointments online, caregivers’ tips to support loved ones and new travel pay portal upgrades

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Providing health care to America’s Veterans

The U.S. Department of Veterans Affairs is home to America's largest integrated health care system, serving 9 million enrolled Veterans each year. Join your fellow Veterans. Here are some of their stories.

female in military uniform on the floor acting out a dramatic scene

Stronger on the other side: Post-traumatic growth

These Veterans developed PTSD from their military experiences. But they also share something extraordinary: They’ve come out the other side with a renewed sense of life
and purpose.

How did they come out on the other side? It's called post-traumatic growth, when those
with post-traumatic stress disorder are transformed and find a new mission as part of
their treatment.

Read more as three Veterans tell their stories of achieving post-traumatic growth.

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man scheduling appointment on laptop

Manage community care appointments online

VA is making it easier for you to schedule medical appointments with an in-network community provider if you are eligible for community care. VA Online Scheduling allows you to contact an in-network community provider to schedule an appointment.

The goal is to reduce scheduling delays by empowering you to coordinate
your community care appointments.

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lady helping elderly woman

Tips for caregivers to safely move your loved one

There are several important factors that caregivers should consider when deciding whether to move or transfer their loved one from one physical position to another.

The first consideration is the physical position of the caregiver. Make sure you’re standing so that you feel sturdy and in control. The second is your loved one’s position. It’s important that they are in a position that gives them the ability to use their resources to help in the move.

More helpful tips available when you read more.

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VA travel pay reimbursement

VA upgrades travel pay portal

Based on your feedback, the Beneficiary Travel Self-Service System (BTSS) has been upgraded for faster claims processing and payment.

First, you’ll see two new methods of logging into the portal. You now have the option to use an account or a MyHealtheVet Premium User ID instead of a Level 2 DS-Logon.

Another important change is the accurate listing of the appointment facility. Previously, the appointment facility was always set to a VA medical center. This change will result in more accurate claims and mileage calculations.

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