Situation Update - VA Puget Sound Health Care System

VA Puget Sound Health Care System Update
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VA Puget Sound Health Care
System Update

 
 
 
 
   

EMERGENCY NOTIFICATIONS

 
 
07/16/2021 06:45 PM EDT

COVID-19 Update - July 16, 2021


VISITATION POLICY:

All Authorized Visitors must:  ​​

  • Have a negative primary COVID-19 screen.
  • Receive secondary screen if experiencing COVID-19 symptoms.
  • Wear approved face masks while entering and inside any of our buildings (if you don’t have one, we will provide you with one; no medical waivers).
  • No masks required outside if physical distancing of six feet is maintained.
  • Must be at least 18-years-old. No visitors under 18 allowed, with one exception: American Lake’s Child Care Center.
  • Failure to adhere to masks and physical distancing policy will result in a loss of visitation privileges.

 Inpatient Visits:

  • Visitation is allowed between 11 a.m. and 8 p.m., unless prior arrangements are made with the unit nurse. Overnight visits are not permitted at this time. We are encouraging visits to be no longer than two hours.
  • A single visitor may be designated in advance by the Veteran or the Durable Power of Attorney for Health Care and Living Will designee. Names must be submitted by the care team to the Authorized Visitor List in advance.
  • Patients at imminent end of life (estimated within 72 hours) will be allowed a maximum of three visitors at one time. There may be a daily end of life visit for three days. No visitation following a patient’s death due to risk of infection. This may be arranged through your funeral home.
  • Residents in the Community Living Centers (Seattle and American Lake), Spinal Cord Injury Unit (Seattle), Blind Rehabilitation Unit (American Lake) and Domiciliary (American Lake) remain restricted.
  • Approved visitor names are placed on the Authorized Visitor list for seven days at a time. We are unable to rotate names within the one-week period. Approved visitors may visit daily.
  • Visitors must sign in through the front screening station and check in at the nurse's station on arrival to the unit.
  • Exceptions must be coordinated with care team in advance.   

Outpatient Visits:

  • Patients can bring one person as an escort for navigation assistance or to provide care support.
  • Visitor must stay with the patient throughout their visit unless specified otherwise by the health care team.
  • Outpatient visitors are not required to be listed on the Authorized Visitor list.
  • Veterans and visitors arriving for Same Day procedures that require a designated driver will check in as directed in their pre-procedure calls.

Please note:

  • The Emergency Department will make decisions for additional persons accompanying the Veteran on a case by case basis.
  • Unaccompanied minors cannot be left outside during your visit.
  • Non-approved visitors may NOT wait in the facility.
  • We ask that every effort be made to arrive as close to appointment time as possible, remain in designated waiting areas, and limit wandering in the facility.
  • Vaccination status of the Veteran or visitor is not a consideration, although we appreciate it’s presence.


VACCINES:

COVID-19 vaccinations are available by appointment to Veterans, spouses, and caregivers at our main campuses: Seattle (Thursdays from 1 to 3 p.m. and Fridays 8 to 10 a.m.) and American Lake (currently Mondays from 1 to 3 p.m. and Fridays from 8 to 10 a.m.; starting August 9, Mondays and Fridays from 8 to 10 a.m.). VA Puget Sound is not offering walk-in vaccine appointments. The Seattle campus is currently offering the Pfizer and Janssen vaccines. Beginning the week of August 9, the Seattle campus will offer the Moderna vaccine and 2nd dose only for the Pfizer Vaccine. The Seattle campus will only offer the Moderna vaccine starting in September. The American Lake campus is currently offering the Janssen vaccine. Beginning August 9, the American Lake campus will offer the Moderna vaccine.

Individuals should call 206-716-5716 to schedule a vaccine. If you don't receive care at VA, sign up here (https://www.va.gov/health-care/covid-19-vaccine) prior to calling to schedule an appointment.

While at VA you will need to wear a face mask, and physical distancing measures will be in place.  

You can also get updates on social media: https://www.facebook.com/vapugetsound and https://twitter.com/VAPugetSound. If you would like to receive automated updates via email, please sign up with your email address on our website - https://www.pugetsound.va.gov/index.asp - look under the social media icons on right for "Subscribe to Receive Email Updates."


VIRTUAL CARE OPTIONS:

We also continue to maximize personalized virtual care options. We know these services have been a valuable link to our Veterans during this challenging time, providing increased access to care regardless of where you live. Here are some examples of ways you can access care from home:
  • Telephone or Video Appointments: Receive care at home—either over the phone or via video using VA Video Connect on your computers, smartphones or tablets. To set up virtual appointments, send your health care team a secure message on My HealtheVet by visiting myhealth.va.gov or call us at 1-800-329-8387, VA is requesting that Veterans only call with urgent needs at this time.
  • Prescription Refills: Veterans can request prescription refills, order and ship medications home using My HealtheVet or Rx Refill mobile app. Download the app at mobile.va.gov/app/rx-refill.
  • Secure Messaging: With a free My HealtheVet Premium account, Veterans can send secure messages to their health care team online to ask non-urgent health questions, request referrals and send updates about medical conditions. Other tools and services available to Veterans with the Premium account include, ability to access health records, view military service information and ability to join video visits using the VA Appointments tools. There are two ways to register, online or in-person at a VA facility.
To upgrade online using a VA HealtheVet sign-in partner (DS Logon and ID.me), follow these steps: From the My HealtheVet sign in page, sign in to your Advanced My HealtheVet account using a sign-in partner. Select the Upgrade Now button. Check the certification box to verify account owner. Select Continue. Check the Accept My HealtheVet Terms & Conditions box. Select Continue to complete the upgrade.