Phillips Respironics Medical Device Recall Notification

Veterans Health Administration sent this bulletin at 07/15/2021 01:27 PM EDT

Wilmington VA Medical Center Update
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Wilmington VA
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News & Announcements

Phillips Respironics Medical Device Recall Notification

Your safety is our top priority. VA has learned of the recall of some Philips Respironics Positive Airway Pressure devices (CPAP or BiPAP) used for sleep apnea. If you do not have a Philips Respironics device, it is not part of the recall and you can ignore this email.

Philips Respironics recently recalled some CPAP and BiPAP devices due to a breakdown of the foam used to reduce sound and vibration. While in use, recalled devices may have very small foam particles break loose and travel through the air hose. This breakdown may be related to exposure to extreme heat and humidity or the use of unapproved cleaning devices. Therefore, do not use ozone or ultraviolet light-based cleaners per the Food and Drug Administration recommendations.

cpap

VA requests that you register your device through the Philips Respironics patient portal at:

Philips Respironics will send a replacement device. This may take several months.

Reporting respiratory symptoms
If you are having any new respiratory symptoms, contact your Primary Care team at the VA immediately.

Reporting device problems
If you are having any problems with your device, contact us at 800-461-8262.

Clinical questions

  • Sleep Center: 800-461-8262 ext. 4642

Other medical device questions

  • Prosthetics Department: 800-461-8262 ext. 5343

Otherwise, you should continue to use your device as prescribed and clean it using the manufacturer’s instructions.

We are currently working with the manufacturer on a solution and will keep you informed as additional information and guidance becomes available.
If you have additional questions or concerns, please send a secure message to your care team through MyHealtheVet.

More information
To learn more about this recall, you can access a list of Frequently Asked Questions on the VHA National Center for Patient Safety website.

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