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Dear VHA Colleagues,
I’m pleased to share that we’ve reached another important milestone in building a high-quality network of community providers with the recent rollout of the Community Care Network (CCN) in Alaska, in Region 5.
We began delivering health care through CCN in Kodiak, Alaska, on April 1. This is an important first step to expanding Alaska Veterans’ access to health care services through in-network community providers, including in remote locations without a VA medical facility, such as Kodiak. We will continue full deployment of health care throughout Alaska in mid-June. More
Mark Upton, MD
Acting Assistant Under Secretary for Health (AUSH) for Community Care
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People, Process and Technology 💻
What's happening in community care
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 HSRM Microlearning Courses Now Available
Check out the new microlearning courses now available on Talent Management System (TMS) to help VA staff use HealthShare Referral Manager (HSRM) more effectively. More
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 FBCS Closeout
VA’s systems modernization effort is retiring the Fee Basis Claims System (FBCS). The FBCS closeout allows for new support systems to improve efficiency, processing times and reduce errors. More
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All Hands on Deck: Copayment Cancellations and Refunds |
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The OCC Revenue Operations team continues an unprecedented effort on copayment cancellations and refunds due to the American Rescue Plan (ARP), with an all-hands-on-deck approach.
“Cancellation of copayments is one gigantic feat,” said Susan Reed, Executive Director of Revenue Operations. “But to add to the process of refunding copayments of more than 1.2 million Veterans, we knew this would take innovation and the creation of systems that we frankly have never had to employ. We also knew the minute the legislation passed, communication to Veterans on how and when they could expect refunds was critical.” More
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Get Smart💡
Education and training resources
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 Overview of the VA IHS/THP Reimbursement Agreement Program for Community Providers explains how the VA Indian Health Service (IHS)/Tribal Health Program (THP) Reimbursement Agreement Program (RAP) functions. (TMS VA 4564140).
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 Webinar: Consult Toolbox 2.0 Training Demo provides an overview of features and scenarios in the Consult Toolbox 2.0 such as receiving VA consults, forwarding a consult to community care, and completing a consult. (TMS VA 4567333)
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 Finding the Right Provider–PPMS Simulated Basic User Training is a simulated review of the Provider Profile Management System (PPMS) tool and its key features and functionalities. (TMS VA 4533181)
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Expanding Your Functionality in PPMS–Simulated Field User Training reviews the Provider Profile Management System (PPMS) tool for field users, including menu items, dashboards, provider locator tool, Veteran Care Agreements, and data elements. (TMS VA 4533180)
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Managing and Maximizing Your Functionality in PPMS–Simulated Admin/Super User Training focuses on advanced functionality available in the Provider Profile Management System (PPMS), including using advanced finds, dashboards, validations, and mapping features. (TMS VA 4533179) |
Webinar: VA-DoD CarePoint Exceptions Worklist highlights VA-DoD Advanced Payment overview, VA-DoD Advanced Payment purpose and why it is important, and exceptions in VA-DoD Advanced Payment. (TMS VA 4567153) |
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Three New Conditions Added to VA's Agent Orange Presumptive List |
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Bladder cancer, hypothyroidism, and Parkinsonism have been added to the presumptive condition list for Agent Orange effective January 1, 2021. Agent Orange (AO) is a Special Authority (SA) eligibility and an herbicide used in Vietnam between 1962 and 1971 to remove unwanted plant life that provided cover for enemy forces. More
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