|
This is an important message concerning recent monthly co-pay suspensions
On April 6, VA stopped sending monthly copay billing statements. The suspension applied only to Veterans who had copayments for medical care or prescriptions. This will run until Dec. 31, 2020. Unless otherwise directed, VA will resume sending out monthly copay patient statements beginning in January of 2021.
Veterans will receive a patient statement that may include the total amount of any:
- New copay charges for medical care and prescriptions they received from April 6, 2020, through December 31, 2020
- Unpaid copay charges for medical care and prescriptions they received before April 2020
We understand this may impose a financial burden on some of our Veterans, and we’re doing everything we can to help. If you can’t make your payments when billing starts again, please call us at 866-400-1238 or 844-698-2311 (TTY: 711). We’ll help determine your debt relief options.
Learn more about requesting financial hardship assistance
 Watch a video about financial hardship options (YouTube)
For debt related to VA benefits, please contact the VA Debt Management Center at 800-827-0648 7:30 a.m. to 7 p.m. ET Monday through Friday.
For more information, please visit: https://www.saltlakecity.va.gov/patients/billing.asp
|
|
Keep updated & let us know how we're doing.
You have received this message because you are subscribed to Veterans Health. Access your Subscriber Preferences to make changes to your subscription or Unsubscribe. Get this as a forward? Sign Up to receive updates from Veterans Health. Having questions or problems? Please visit Subscriber Help for assistance.
|
|
|
|
