Information on Mail-Order Prescriptions
Veterans Health Administration sent this bulletin at 08/20/2020 09:25 AM EDT|
Wilmington VA Medical Center Update |
Wilmington VA
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News & Announcements |
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Information on Mail-Order Prescriptions There have been reports of delays in Veterans receiving their mail-order prescription drugs due to delays in U.S. Postal Service (USPS) deliveries. The VA Consolidated Mail Outpatient Pharmacy is proactively attempting to offset any possible USPS delivery delays by pulling medications 15 days prior to the original refill due date indicated on the prescription label. If you use our mail-order prescription services and have not received your medication within 7 – 10 business days of the date indicated on your mail-order prescription, please contact the Wilmington VA Medical Center Pharmacy Call Center at 302-994-2511 ext. 5359 or reach out to our Pharmacy Service via Secure Messaging on MyHealtheVet. Our Pharmacy Service will then be able to investigate the matter and assist you with your medication needs. We appreciate your understanding, and we are doing everything within our power to ensure any Veteran who receives his or her VA prescription medication through the mail receives it on time. Wilmington VA Medical Center Pharmacy Services |
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