VA decreases mail processing time for claims intake

Veterans Health Administration sent this bulletin at 08/13/2020 04:00 PM EDT

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	Department of Veterans Affairs

VA News Releases

VA decreases mail processing time for claims intake

08/13/2020 01:29 PM EDT

The U.S. Department of Veterans Affairs (VA) today announced the Veterans Benefits Administration (VBA) has improved procedures by incorporating an artificial intelligence (AI) solution to reduce the time it takes to process in-coming mail from 10 days to just one day.

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