VA SORCC Covid

 

By now, you’ve heard about the coronavirus disease, known as COVID-19, that’s causing illness around the world. We’re doing all we can to make sure everyone in every VA facility — patients, families, visitors, and staff — stays as safe as possible during this situation.

 

Safety precautions you can expect if you visit a VA health care facility

 

Fortunately, VA SORCC is ready. We have plans in place to protect everyone who receives care, visits, or works at one of our facilities. Our plan will follow guidance from federal, state local governments and the Centers for Disease Control and Prevention (CDC) guidelines. Safe care is our mission and our continuing commitment to you. We will continue to clean the facilities using recommendations outlined by CDC.

 

Please pay close attention to all new signs throughout the buildings to ensure safe physical distancing, as signage may be on the floors, hanging from ceilings, on furniture or walls. 

 

Coming on VA SORCC station, you will be met at the entrance check point by a staff member that can provide you a facemask if you do not have one. They will greet you, ask screening questions about any flu-like symptoms and check your temperature. Depending on your answers, a VA health care professional will assist you on the next steps of your visit. At this time, we do ask that VISITORS BE RESTRICTED TO CARE GIVERS ONLY AND NO CHILDREN UNDER THE AGE OF 13. Call or visit our website www.southernoregon.va.gov and Facebook page before visiting so you’re aware of changes.

 

Call before visiting- If you’re experiencing symptoms of Corona Virus, please call the call center at 541- 826-2111 for telephone screening and further instructions on how to receive care. Or sign in to My HealtheVet and send a secure message. You may be able to get diagnosed and receive care through VA telehealth without having to come in at all. Coming on station, plan to arrive no sooner than 5-10 minutes before your scheduled appointment time as waiting room space will be limited. Please ensure that you bring your face covering and place it over your nose and mouth as you approach the screening area. If you walk or ride your bike onto station, your temperature might be increased due to the increased temperatures outside and you might have to sit in the shade and/or drink water to lower your temperature prior to continuing on station.

 

  Grants Pass and Klamath Falls CBOC locations

 

To better serve you and reduce wait time, please call the Klamath Falls Clinic at 541-273 -6206 or the

Grants Pass Clinic at 541-955-5551 for any health care concerns and speak with your health care

team. We may be able to address your needs without you leaving the safety of your home.

 

For the latest VA updates on coronavirus on preventing the spread of disease, visit

  https://www.publichealth.va.gov/n-coronavirus/.

 

For more information about coronavirus, please visit https://www.cdc.gov/coronavirus/2019- ncov/index.html.