New! Due to the floods and the impact on traffic routes around Puerto Rico caused by Tropical Storm Isaias, the VA Caribbean Healthcare System (VACHS) announces that during Friday, July 31, 2020, they will offer only telemedicine services for outpatient clinics and that face-to-face outpatient appointments at the  San Juan VA Medical Center and all its clinics in Arecibo, Ceiba, Comerio, Guayama, Mayagüez, Ponce, Utuado, Vieques are canceled. Affected appointments will be rescheduled. The St. Thomas and St. Croix clinics in the United States Virgin Islands will be open.

The VA Caribbean Healthcare System is providing special attention and Interdisciplinary Teams have been contacting Veterans from the following specialty treatment areas: High Risk for Suicide, Hemodialysis, Radiology-Oncology, Hematology-Oncology, Homeless, Severe Mentally Ill, Spinal Cord Injury, Home Oxygen and patient under Anticoagulation medication among other. Please contact the VA if you or any Veteran in your family from these groups have any medical need. 

Veteran Contact Center: 1-877-741-3400

National Crisis Line: 1800-273-8255

Local Crisis Line (Psychiatry Intervention Center): 787-622-4822

National Homeless Call center: 1-877-424-3838

Veterans who require immediate urgent care services can call the VISN 8 Clinical Contact Center at 1-877-741-3400 for 24/7 support. This service is not to be confused with emergency services. For more information about the VISN 8 Clinical Contact Center, please visit www.visn8.va.gov/ccc.asp.

Your safety is our Priority. 

Visitation Hours continue to be suspended until further notice.

To reduce risk during emergencies we encourage Veterans to use our virtual care options (Telehealth, VA Video Connect, VISN 8 Clinical Contact Center) for most primary care and mental health services.

For the latest hurricane information go to: www.hurricanes.gov or weather.gov/sju/tropical

You can also read important information about tropical weather preparedness at:

https://www.caribbean.va.gov/features/Be_Informed_Make_a_Plan_Be_Ready.asp

https://www.visn8.va.gov/hurricane_tips.asp.

Other recommended Links:

Ready: For building your individual and family plans https://www.ready.gov/

• Virgin Island Territorial Emergency Management Agency (VITEMA): http://www.vitema.vi.gov/
• Negociado Manejo de Emergencia y Administración de Desastres: http://www.dsp.pr.gov/AEMAED/Pages/default.aspx
• FEMA Caribbean Area Division: https://www.fema.gov/caribbean-area-office
• Puerto Rico Department of Health - Public Health Guidance for Emergency and Disasters: Guía de Salud Pública en Emergencias y Desastres
• http://www.salud.gov.pr/Sobre-tu-Salud/Pages/Salud%20P%C3%BAblica%20en%20Emergencias%20y%20Desastres-Informaci%C3%B3n.aspx