Need to Cancel Your Appointment? Maybe not!

Veterans Health Administration sent this bulletin at 04/22/2019 09:15 AM EDT

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April 22, 2019

Need to cancel your appointment?

Maybe not!

You may be able to switch your appointment to a video visit through VA Video Connect.

Before you cancel, ask about switching to a video visit. VA Video Connect is easy to set-up. Veterans can use the camera on their mobile phone, computer, or tablet to directly access their VA health care team from anywhere.

There is no cost to you for a video visit, no hassles, and no co-pay.

For more information on VA Video Connect or to download the app, visit the VA mobile app store.

Download the app!

Review and update your information

Ensuring that your mailing address, phone number, and email address are current and accurate in our system will help you stay up-to-date with your care and prevent any delays in mailing important items such as prescriptions and appointment reminders.

Here are three easy ways to review and update your personal information:

Online: Sign in at www.va.gov and select the drop-down menu under your name. Click "profile" to view your current mailing address and other important information.
By phone: Please call 1-877-222-VETS (8387), select option #0.
At your next appointment: View and update your information during check-in using any of the lobby kiosk systems, or speak with any of our administrative team members.

About VA Healthcare-VISN 4

VA Healthcare–VISN 4 is a fully integrated network of 9 VA campuses, 44 outpatient clinics, 1 mobile clinic, and 17 vet centers covering Pennsylvania and Delaware and parts of Ohio, West Virginia, New York and New Jersey.

In fiscal year 2018, VISN 4 served 311,449 Veterans from across the Nation. With an operating budget of more than $2.8 billion and a staff of 13,132, VISN 4 is working hard to transform toward personalized, proactive, patient-driven health care.

Learn more


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