Recovery operations from Hurricane Irma are ongoing.

The St. Thomas is closed today in preparation for Hurricane Maria. All other VA Caribbean facilities are on normal hours but may close later this week.

Pharmacy refill emergency procedures are still in effect for Puerto Rico and the U.S. Virgin Islands. Eligible Veterans with a VA ID Card who need an emergency supply of medication can go to any retail pharmacy open to the public with a written prescription or an empty VA prescription bottle to receive at least a 10-day supply, with the exception of controlled substances.

If a VA patient is displaced, has lost their medication or no longer has a written prescription or bottle, contact the Heritage Health Customer Care Line at 1-866-265-0124, option 1.

Enrolled Veterans are also encouraged to use the My HealtheVet online portal to communicate with their assigned VA healthcare team using the Secure Messaging feature. (www.myhealth.va.gov).

For questions and updated information:

787-641-7582
1-800-449-8729
www.caribbean.va.gov
www.facebook.com/vacaribbean
www.myhealth.va.gov
Telephone care: 1-877-737-8820
Pharmacy:  1-877-737-8820
Appointments call center:  1-877-737-8820
Veterans Crisis Line: 1-800-273-8255