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Greetings, 

If you have two payment accounts on file with the Veterans Benefits Administration (VBA) and have not reached out to consolidate them, please know that on August 4, 2025, VBA will consolidate them on your behalf, routinely electing the non-education benefit pay account as the single bank account. If this is not the account you would like all VBA benefits paid to, please follow the following instructions to update your file:

• Veterans and service members: log on to VA.gov/change-direct-deposit. Step-by-step instructions to make this update can also be found on our “How to change direct deposit information for VA benefits” webpage.
• Veteran family members: provide updated information via AskVA.

Please always be cautious about communications asking you to update your information. Always go only to our official VA website at https://www.va.gov. We will never send you to another site to update your information. Never select a link from an email without checking it first. You can always call us directly by calling the Education Call Center at 888-442-4551 or by submitting an encrypted message through AskVA.

Respectfully,

Education Service 

If you know a Veteran who is in crisis,

call the Veterans Crisis Line at 988 press 1.