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Dear School Certifying Official (SCO), 

We’re excited to announce the launch of the New SCO Toolkit — a centralized, step-by-step online resource designed to help newly designated certifying officials get started with clarity and confidence.

Whether you’re onboarding a brand-new SCO or supporting a staff member transitioning into the role, this toolkit outlines essential steps to take and contains the information you need to arm yourself with the tools you need to be a successful SCO.

The toolkit also includes:

• Practical guidance, reminders, and best practices.
• Links to key systems and official training portals.
• A resource hub with acronyms, support contacts, and helpful tools.
• A section on common mistakes to avoid, supplemental trainings, and acronyms.

Please share this resource with new SCOs at your institution and bookmark it as an ongoing support reference.

If you have questions related to the New SCO Toolkit, contact the National Training Team - Schools at edutraining.vbaco@va.gov. Write “New SCO Toolkit” in the subject line to ensure your email is routed to the appropriate mailbox.

If you know a Veteran who is in crisis,

call the Veterans Crisis Line at 988 press 1.