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Greetings,

Our records indicate that you have previously received a Post-9/11 GI Bill® Certificate of Eligibility. Before you begin your educational pursuits VA strongly encourages you to check the bank account information you have on file. If this is not the account you want your education benefits paid to, you must manually update it.

If you are a Veteran or service member you can follow these step-by-step instructions to make that change. If you are a spouse or child utilizing transferred benefits, please contact our Education Call Center at 888-442-4551 for assistance.

Please note that any changes to your banking information will affect the banking information for all Veterans Benefits Administration (VBA) payments. This includes any other VA benefit, such as disability compensation, you may be receiving. You can only have one bank account on file with VA for all VBA payments.

If you have any questions concerning updating your banking information please contact Education Service, as representatives at your school will be unable to assist you with making this update in our VBA systems. You can contact us online at Ask VA or by calling our Education Call Center at 888-442-4551.

Respectfully,

Education Service

If you know a Veteran who is in crisis,

call the Veterans Crisis Line at 988 press 1.